Anne Charisse Simeon

Anne Charisse Simeon CUSTOMER SERVICE / EMAIL SUPPORT REPRESENTATIVE / VIRTUAL ASSISTANT Education History Personal Profile A graduate of mass communications, hard working, eager to apply my knowledge in COLLEGE EDUCATION: UNIVERSITY OF THE EAST MANILA AB Broadcasting the marketplace, motivated to succeed and able to work independently. A strong personal contributor, solid under pressure, SECONDARY EDUCATION: ST. JOHN'S WORT MONTESSORI SCHOOL flexible, with excellent written and verbal communication skills (English & Filipino) and project goal focused. My Skills and Abilities - Exceptional communication and networking skills - The ability to work under pressure and Contact Information multitask - The ability to follow instructions and deliver results Email:- - Efficient to build a good relationship, Mobile No.: (639)- utilize skills of workplace Home No.: (02)- Skype: annecharisse.simeon_2 - Efficient in sorting out all kinds of service and product-related complaints of customers instantaneously. - Adapting expertise with the changing environment. - Nonstop working ability - Diligent, target eccentric and result oriented. Work History EMAIL ACCOUNT SPECIALIST Sitel Philippines Inc (August 2017 - May 2019) - Handled Frequent Flyer loyalty program - Assist premium member's inquiry and missing points claim - Extracts and submit team's escalations - Ensure that member's concerns are resolved CUSTOMER SALES REPRESENTATIVE Stellar Philippines Inc. (January 2016 - February 2017) - Books flights for passengers - Checks availability of desired time and departure of flight - Assist passengers of flight disrupts or schedule change - Close flights sales ONLINE ENGLISH TUTOR Bibo Global Opportunity (May 2019 -July 2019) APPOINTMENT SETTER Sales Sniper (May 2019 - July 2019) Graphic Designer Smart Traffic Australia (July 2019 - September 2019) - Design social media posts mainly for Instagram and Facebook - Creates landing page via Convertri - Sends out email advertisements via Active Campaign Virtual Assistant eBassGuitar UK (September 2019 - Present) - Design social media posts mainly for Instagram and Facebook - Creates sales page on Wordpress via Thrive Architect - Sends out email advertisements/marketing via Active Campaign - Edits video for advertisements