Anne Albert

ANNE ALBERT ADMINISTRATIVE VIRTUAL ASSISTANT Kaduna, Nigeria •-• - • Linkedin • Portfolio SKILLS AND TOOLS ● Technical Skills: CRM, Google Workspace (Meet, Docs, Sheets, Slides, Forms), Zoom, Canva, Grammarly, Asana, Slack, Microsoft Office 365 (Excel, PowerPoint), Notion, Dropbox. ● Certifications: ALX AFRICA- Verify. PROFESSIONAL EXPERIENCE HOUSE OF SHINAI Kaduna, NG October 2024 - Present Virtual Assistant ● Increased response rate to 98% by managing 50+ daily emails, crafting professional communication, and delivering timely updates, ensuring clarity and alignment across teams and clients. ● Enhanced document accuracy by 40% through meticulous data entry and implementing quality control checks across CRM platforms. ● Saved 15% in travel costs by negotiating with vendors and optimising executive travel itineraries, including flights, hotels, and car services. ● Boosted team productivity by 20% through precise scheduling of 50+ weekly calendar appointments, resolving conflicts proactively and ensuring on-time task completion. ● Maintained 100% confidentiality in handling sensitive information across multiple projects, safeguarding trust and ensuring compliance with company policies. ● Improved reporting accuracy by 98% by generating and reviewing weekly reports, providing management with actionable insights for data-driven decision-making. AFRICAN LEADERSHIP ACADEMY Nairobi, KE August 2024 - October 2024 Virtual Assistant Intern ● Reduced document retrieval time by 40% by organising and streamlining 300+ digital files into an efficient, well-structured system, resulting in faster access and enhanced productivity. ● Met 100% of deadlines by prioritizing and completing daily tasks, enhancing time management and boosting team efficiency with minimal supervision. ● Increased meeting efficiency by 25% by creating and distributing detailed agendas for weekly team meetings, ensuring focused discussions and clearer action items. ● Streamlined research turnaround time by 30% by delivering actionable insights across multiple projects, speeding up decision-making and optimizing project execution for enhanced efficiency. ● Executed corporate events for 50+ attendees, achieving 100% on-time delivery and remaining within budget, resulting in positive feedback and high attendee satisfaction. EDUCATION KADUNA STATE UNIVERSITY Bachelor of Science In Microbiology Kaduna, NG-.