Anne Abbygail Carandang

ANNE ABBYGAIL CARANDANG-|-/- Brgy Platero, Binan Laguna,Philippines Professional Experience ACCENTURE INC. (Manila, Philippines) Role: Team Leader – Operations Current role Main duties     Managing the day-to-day planning and operations of the team. Ensuring that each of my Teammates deliver on their Service Level Agreement and achieve their Key Performance Indicators Strengthening and growing the team: coaching, monitoring, motivating and improving current systems Offer solutions for process improvement and growth. Collaborate with internal teams to address needs and requirements to service clients better Previous role: Risk and Compliance/ BCM Senior Analyst (2016 – July 2019) Main duties ➢ Adherence to contractual requirements specific to Information Security ➢ Reinforces Information Security checkpoints and Security awareness activities ➢ Ensures that the Business Continuity policies and plan of the project is implemented ➢ Compliance of the project to other Accenture policies and Regulatory requirements ➢ Works with third party organizations to execute audits and compliance Previous position: Supply Chain Risk Assessment Analyst (April 2013 – 2016) Main duties ➢ Performs End to End Supplier Risk Assessment for client vendors ➢ Prepares Ad hoc reports requested by the client ➢ Handles End to End Supplier Scorecard for client vendors ➢ Ensures submission and compliance of Non-Disclosure Agreement (NDA) of client suppliers JOLLIBEE FOODS CORPORATION POSITION HELD: Shift Manager (JULY 2005 – APRIL 2013, 8 YEARS) Main duties ● Responsible for achieving Sales, Cost & NIC Targets ● ● Reinforce Quality standards on Food, Service and Condition Daily Inventory analysis ● People development: Hiring, Training, Performance Management ● Business Planning, Implementation, and Post Evaluation Achievements ● Consistent Gold Standard performer for 3 years(Jollibee 2010 – 2012) – Achieving Sales, Cost, and Quality targets, and maintaining growth for three consecutive years. ● Created a Supplier Scorecard Calculator (Accenture, 2013), which speeds up the preparation and analysis of scorecard results and data end to end. From setting up the scorecard survey in the tool for participants, up to exporting results/data from the tool, analysis, formatting, design, NPS score calculation, KPI calculations and putting the results in a report. Education STA. ISABEL COLLEGE, TAFT AVENUE MANILA Bachelor of Science in Accountancy (date graduated: March 2000 Skills ● Data analytics ● Customer Management and Recovery ● Operational excellence ● Risk Identification and Analysis ● Risk Management Gallup Strength Assessment ● Top 5 strengths: Learner, Responsible, Input, Analytical and Positivity Training and Certifications ● ● ● ● ● ● Driving Analytics (Sept 8, 2019) Protecting Client Information Data (Accenture, 2013) Managing Client relationships (Accenture, 2014) Data Protection (Accenture, 2013) Business Continuity Management (Accenture, 2013) Coursera (online courses) – Supply chain Management (August 2014), Data Scientist Toolbox (August 2014) ● Suggestive Consultative Selling (Jollibee, October 2010) ● Service Image Integration (Jollibee, 2011) ● Workbook Trainings (Jollibee 2012): HACCP, Store safety & security, Production Control, Crew Scheduling & Crew Training System ● Service Excellence Culture Certification (Jollibee, 2012)– AHA (American Hospitality Academy) Personal Details Birthday: March 30 1979 Age: 40 Spouse: Joel Carandang Occupation: Manager – Business Intelligence Division, Philippine Veterans Bank, Makati Religion: Catholic