Anne

ANNE WAMBUI MUCHINA P.O. BOX- NAIROBI, KENYA MOBILE DAY/EVENING:-/-/- Email- PROFESSIONAL EXPERIENCE I have over ten years of experience in offering extensive support in areas of office administration, project planning and customer service relations. I maintain excellent communication skills, problem resolution abilities and a high-level of confidentiality. Seeking a position of responsibility that allows the use of current skills and provides potential for growth. SKILLS • • • • Errands Management Travel booking Management Correspondence drafting Scheduling and coordinating Personal Calendar Oversight Travel Planning Database entry Strong communication EXPERIENCE PERSONAL ASSISTANT First Tier Bank - Kenya ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ July 2016 – to date Managing an extremely active calendar of appointments, meetings, conferences with internal and external stakeholders, companies board members, Executive committees and Management committees. Arranging complex and detailed travel plans, visa applications for personal and official travel. Planning, coordinating and ensuring the CEO's schedule is followed and respected. Communicating directly, and on behalf of the CEO, with Board members, customers, staff, and other stakeholders on delegated issues/matters where applicable Researching, prioritising and following up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature. Providing a bridge for smooth communication between the CEO's office internal departments and external clients, that includes screening of telephone calls to the CEOs office, distribution of correspondence marked for action from the CEOs office to internal clients. Demonstrating leadership to maintain credibility, trust and support with senior management staff. Working closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Acting as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated. Successfully completing critical aspects of deliverables with a hands-on approach, including drafting acknowledgement emails, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the Bank. Prioritizing conflicting needs; handling matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures. Devising and maintaining an extensive filing system electronically and in hard copies for ease of retrieval of documents for the office. Managing the CEOs driver by ensuring that tasks assigned to him are communicated effectively and completed OFFICE MANAGER TRADEMARK EAST AFRICA CHALLENGE FUND (TRAC) ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ July 2012 – April 2016 Providing executive-level administrative services of confidential nature to the Project staff. Managing travel arrangements, organizing for flight reservations, hotel bookings, per-diem and visa processing for the project staff. Managing the Project staff diary by scheduling meetings appropriately. Planning and coordinating various organization functions/workshops such as participant’s availability, securing conference venue, managing travel arrangements for participants and documents preparation for on-site and off-site functions. Handling the inventory and procuring of office supplies adhering to a limited budget through bid analysis. Managing internal/external communication for the project staff, taking down messages appropriately and communicating them in a timely manner. Taking minutes during the weekly team meeting. Devising and maintaining an extensive filing system electronically and in hard copies and facilitating for a cross-referenced list for ease of retrieval of documents for the projects. Maintaining an up to date database of addresses for our donors, grantees and investment committee. Managing and reconciling the project petty cash monthly. Performing any other duties that may be assigned by the project Manager/staff. SENIOR PERSONAL SECRETARY April 2008 – June 2012 OFFICE OF THE VICE CHANCELLOR AFRICA NAZARENE UNIVERSITY ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ Providing executive-level administrative support to the Vice-Chancellor and various levels of management officers. Managing the Vice Chancellors annual diary by organizing local and International meetings, appointments, workshops and other official functions. Communicating with the organizations external contacts as well as the distribution of the company literature and information and making follow-ups through meeting arrangements as needed. Devising and maintaining an extensive filing system and corresponding cross-referenced list for ease of retrieval of documents. Generating correspondences for the Vice Chancellors signature. Managing travel arrangements for the Vice Chancellor and the University Board members by processing visa applications, hotel reservation, visa processing. Screening incoming and outgoing calls to the Vice-Chancellors office. Screening incoming and outgoing correspondence to the Vice-Chancellor, attaching background information to documents that need follow up and maintaining a follow up system for tasks assigned to various officers. Ensuring proper communication and reporting practices. Planning and coordinating various organization functions such as participant’s availability, securing venue, travel arrangement, meal arrangement and material preparation for on-site and off-site functions. Handling the inventory and requisition of office supplies adhering to a limited budget. Performing any other duties that may be allocated. ADMINISTRATIVE SECRETARY September 2002 - March 2008 OFFICE OF THE DEPUTY VICE CHANCELLOR JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY ➢ ➢ ➢ ➢ ➢ ➢ Planning and coordinating various organization functions such as participant’s availability, securing venue, travel arrangement, meal arrangement and material preparation for on-site and off-site functions. Perform processing tasks such as maintaining records through filing and updating files Processing of correspondences in the form of memoranda, reports and letters for the supervisor’s signature Diary management, scheduling for appointments, organizing for meetings, workshops and conferences Procurement process of goods and services for the department Receiving and screening incoming and outgoing telephone calls ➢ ➢ ➢ Receiving and screening incoming and outgoing correspondences, attaching background information and maintaining a follow-up system Arrange for the distribution of internal correspondences and documentation Handling and reconciling of the department petty cash EDUCATIONAL BACKGROUND Masters in Business Administration (MBA) Project Management Option (currently doing my project) October 2021 Kenya Institute of Management December 2003 Diploma in Business Management – PART 1 Diploma in Business Management – PART 2 Kenyatta University Bachelor of Education (ARTS) –Second Class Honors October 2001 Strathmore College Certificate in Secretarial Studies and Computers December 1998 Precious Blood Secondary School-Kilungu December 1996 SKILLS: Technology Savvy, good communication skills in Kiswahili and English, excellent organizational skills and customer service skills HOBBIES: Community service, Traveling, Socializing, Reading motivational books Reference: To be availed on request.