Annastasia Nnando

ANNASTASIA NNANDO Email:-LinkedIn: linkedin.com/in/annastasia-n Professional Summary Results-driven Sales Representative with 1-2 years of experience in cold calling, lead generation, and appointment setting. Skilled in building rapport with prospects, overcoming objections, and driving sales conversions. Skilled in CRM management, follow-ups, and maintaining high call efficiency. Proven track record of exceeding call quotas and booking quality appointments to support business growth. CAREER EXPERIENCE Cold Caller | ROYT, Remote (Part-time) June 2024 – December 2024 ●​ Made 50+ cold calls daily to potential clients, educating them on services and closing sales opportunities. ●​ Maintained a 95% customer satisfaction score by delivering clear and persuasive sales pitches. ●​ Documented customer pain points to refine sales strategies and improve conversion rates. ●​ Coordinated with the sales team to optimize lead nurturing processes. Appointment Setter | Bright Health, Remote (Part-time) August 2023 – February 2024 ●​ Handled high-volume outbound cold calls, generating qualified leads and initiating client relationships. ●​ Booked appointments for sales representatives, contributing to a 20% increase in client acquisitions. ●​ Used persuasive communication techniques to engage prospects and handle objections effectively. ●​ Managed and updated lead information in CRM software, ensuring accurate data tracking. ●​ Met and exceeded daily call and conversion targets, achieving a 15% appointment booking rate. Sales Support Representative | Digital Witch Support Community, Lagos, Nigeria July 2022 – February 2023 ●​ Assisted in outbound sales campaigns, generating new business opportunities through targeted outreach. ●​ Conducted initial sales calls to assess customer needs and introduce company services. ●​ Developed strong customer relationships through follow-up calls, improving retention rates. ●​ Provided sales team with administrative support, including data entry and lead tracking. ●​ Helped refine cold calling scripts, leading to a 10% improvement in conversion rates. Education B.Sc. Chemistry | Delta State University November 2016 – August 2020 Core Skills ● Cold Calling ● Lead Generation ● Appointment Setting ● Objection Handling ● CRM Management (HubSpot, Salesforce, GoHighLevel) ● Sales Outreach ● Customer Relationship Building ● Call Scripting & Follow-Ups ● Data Entry & Lead Tracking ● Time Management Training & Certifications ● Customer Service & Sales Fundamentals – LinkedIn ● Cold Calling Mastery – Coursera ● CRM and Sales Pipeline Management – LinkedIn