Annaliza G. Estepa

Annaliza G. Estepa VIRTUAL ASSISTANT #48 PUROK 4 San Carlos, Mexico, Pampanga-- SUMMARY An energetic and hardworking Virtual Assistant. Reliable and highly capable when it comes to ability to build rapport and relationship with the customer via phone. Make sure that my customer is satisfied before we end up the call. I can work independently and efficiently which makes me a perfect candidate as your Virtual Assistant. My work experience on an international cruise line help me gain my confidence in speaking fluent English. EDUCATION University of the Assum ption BACHELOR OF SCIENCE IN ACCOUNTANCY Graduated March 2000 City of San Fernando Pampanga, PHILIPPINES Pam panga High School High School DIPLOMA Graduated March 1996 City of San Fernando Pampanga, PHILIPPINES EMPLOYMENT HISTORY MAGSAYSAY MARITIME CORPORATION Stateroom Stewardess February 2016 – September 2016 Kalaw St. Ermita Manila NORTHSEA MARINE SERVICES CORPORATION Cabin Stewardess May 2006 – December 2006 May 2005 – November 2005 Ermita, Manila MULTINATIONAL SHIP MANAGEMENT Stateroom Stewardess March 2015 – November 2015 March 2014 – November 2014 Paseo de Roxas, Makati City TELEPERFORMANCE Customer Service Representative November 2004 – May 2005 San Miguel Ave, Ortigas, Pasig FIVE STAR MARINE SERVICES Cabin Stewardess January 2012 – November 2012 April 2011 – October 2011 April 2010 – December 2010 December 2008 – August 2009 March 2007 – November 2007 Escolta cor, Sn Marcelino St. Ermita, Manila MAGSAYSAY MARITIME CORPORATION Cabin Stewardess September 2002 – July 2003 September 2001 – August 2002 Kalaw St, Ermita, Manila COOPERATIVE BANK OF PAMPANGA ZUELIG PHARMA PHILIPPINES Loan Clerk / Bank Teller City of San Fernando, Pampanga March 2001 – August 2001 Office Clerk July 2000 – November 2000 City of San Fernando, Pampanga PROFESSIONAL SKILLS Customer service Data entry Email Support Phone support Admin Support LANGUAGES Filipino English German PERSONAL INFORMATION Birthday: November 10, 1979 Age: 37 Status: Single