Annalee Perez

ANNALEE C. PEREZ Address: No.139 Sulucan III, Mag-asawang Sapa, Sta. Maria, Bulacan, Philippines Mobile no: - Email:-Skype: annie.crimson03 Summary of Qualifications     Working as an online freelancer for a hospitality company in NSW Australia, handling reservations, sales and marketing functions, social media & website management of the property 5 hours daily Also works as a freelance virtual assistant for an airbnb property management company with around 30 properties in Melbourne Worked as Associate Director of Sales for 3 ½ years, with a rich experience of 18 years in hotel sales Specializes in MICE (Meetings, Incentives, Conventions & Exhibitions) business with exposure in both corporate room sales and banquet sales for premier hotels in the Philippines A good team leader and a team player, self-motivated with good interpersonal skills Achievements       PARK INN BY RADISSON DAVAO Achievement 2014 year-end ranking amongst direct competitor set as follows: st o 1 rank Market Penetration Index o 2nd rank Average Rate Index o 1st rank Revenue Generating Index MÖVENPICK HOTEL MACTAN ISLAND CEBU Generated a total of P1.1M revenue by running a 6-day Sales Blitz last January 2014, covering 163 Manila account contacts, securing a total of 14 leads and confirming 3 leads Doubled the no. of Mövenpick Hotel Mactan Island Cebu’s FB likes from 3,500 to 7,000+ within 15 days by initiating the “7K FB run campaign” last October 2013 FILARCHIPELAGO HOSPITALITY INC. Exceeded the National Sales Office’s ( NSO) MICE budget by 71% for Crimson Mactan for the period of Jan.-Jul. 2013 Confirmed all of Crimson Mactan’s 4 MICE groups for July 2013; resulting to exceeding the NSO MICE budget for the month by 217% Significant contribution in exceeding NSO’s MICE budget for Crimson Filinvest by 5% for the period of Jan.-Jul. 2013 Professional Experience  Online Freelancer – Guest Experience Office Rejuvenate Stays, The Entrance, NSW, Australia December 2018 to present o Works 5 hours 6 times a week. o Takes on booking using newbooks and updated accounting system in REST. o Coordinates with househeeping on cleaning tasks and owners for maintenance tasks. o Updates rates in Newbooks, Airbnb, Homeaway, Booking.com, Expedia, Aura, Travel Victoria. o Maintains high level of guest support and ensured guests' satisfaction during their stay.  Online Freelancer – Guest Service Office MegaStyle Apartments,The Entrance, NSW, Australia March 2018 to November 2019 o Reports 4 hours daily. Handles booking reservations for 20 rooms located in Melbourne Australia in channels such as Airbnb, Booking.com, Expedia, Agoda & Homeaway. o Coordinates with the guests, the cleaners and with the owners to ensure smooth flow in operations. Ensures guests are happy with their accommodation.  Online Freelancer - Head Receptionist and Head Property Assistant Sapphire Palms, The Entrance, NSW, Australia June 2016 to present o Reports 5 hours daily. o Handles reservations, promotions, sales and marketing functions, social media & website management of the property.   Duties and Responsibilities: Handles reservations, sales and marketing functions, social media & website management of the property. Assistant Director of Sales Park Inn by Radisson Davao April 2014 to March 2015 Duties and Responsibilities: o Directs the sales team and achieves hotel revenue, profit and customer satisfaction goals by developing and implementing strategies to increase hotel awareness and sales o Closely coordinates with the Manila and the Cebu Sales team to achieve revenue goals o Maximizes productivity by ensuring that sold business is aligned with the Hotel’s revenue optimization strategies o Increases the hotel’s account portfolio by maintaining the existing accounts and by securing new ones o Closely coordinates and synergizes with the SMX Convention Center to maximize hotel revenue o Handles and monitors all Manila-based accounts, VIP groups, concerts and bookings from the SM affiliates. o Assists in in the preparation of the month-end reports and the hotel’s yearly business plan o Implements cost-saving measures within the department  Director of Sales (Manila Sales Office) Mövenpick Hotel Mactan Island Cebu Sep. 2013 to Feb. 2014 Duties and Responsibilities: o Oversees the day to day sales activities of the Manila Sales Team and closely coordinates with the Cebu Sales Team o Monitors group leads and propels confirmation by ensuring that all vital information are secured, the most ideal value-proposition is presented and utmost assistance in anticipating the client’s needs is extended by the Sales Managers o Prepares the 3-months sales forecast per segment every week, mainly keeping track of the movement of Group Business vs. budget o Regularly keeps both the Manila and the Cebu Sales Team abreast of the hotel’s 3-month forecast vs. budget; promotes assertiveness to meet sales goal o Ensures that the group leads summary is updated on a weekly basis and the accounts database on a monthly basis o Promulgates and implements policies and procedures vital for the smooth operations within the department o  Implements cost-saving measures within the office Associate Director of Sales (National Sales Office) . -- the managing company of: o Crimson Resort & Spa, Mactan o Quest Hotel & Conference Center, Cebu o Crimson Hotel Filinvest City, Alabang Sep. 2011 to Aug. 2013 Duties and Responsibilities: o Maximizes revenue generated by FDC Hotels, grows share and enables hotels to meet and/or exceed their revenue and goals o Assists in the preparation of the hotel’s business plan and yearly sales budget o Works with direct reports in National Sales Office (NSO) to develop strategy that supports account retention, penetration and prospecting activities o Engages the various sales managers to leverage their corporate selling roles and customer relationships o Coaches the sales team to enable continuous talent development           Banquet Sales Manager Dusit Thani Manila Feb. 21, 2011 – Aug. 15, 2011 Sales Manager Crowne Plaza and Holiday Inn Galleria Manila August 2008 – Feb. 20, 2011 Room Sales Account Manager Pan Pacific Manila March 2006 – July 2008 Banquet Account Manager – Corporate Accounts Pan Pacific Manila September 2004- March 2006 Banquet Account Executive – Social Accounts Pan Pacific Manila January 2003 – Sept. 2004 Banquet & Catering Sales Administrative Assistant The Palm Hotels – Executive Plaza Hotel, Palm Plaza Hotel & Las Palmas Hotel August 2001 – January 2003 Food & Beverage Coordinator Palm Plaza Hotel & Las Palmas Hotel July 1999 – August 2001 Food & Beverage Coordinator Palm Plaza Hotel April 1997– July 1999 Management Trainee II Shakey’s EDSA Central January 1997 – April 1997 Management Trainee I Shakey’s Broadway July 1996 –January 1997 Educational Profile College Bachelor of Science in Hotel & Restaurant Management University of Santos Tomas Espana, Manila 1992 – 1996 Secondary Sacred Heart Academy Sta. Maria, Bulacan 1988 – 1992 Primary St. Paul School Sta. Maria, Bulacan 1982 – 1988 Personal Profile Full Name : Permanent Address: Age : Birth date : Place of Birth : Sex : Civil Status : Height : Nationality : Annalee C. Perez No. 137 Sulucan III, Mag-asawang Sapa, Sta. Maria, Bulacan, Philippines 43 years old October 19, 1975 Sta. Maria, Bulacan, Philippines Female Single 5’5” Filipino