Annalee Garalde

EXPERIENCE 2006 - 2015 AJG Digital Printing Marketing and Sales Manager Developing and implementing marketing strategies to promote products or services to target audiences. 2006 - 2015 AJG Digital Printing Part-time Layout Artist Designing layouts for invitations, flyers, brochures, banners, business cards ANNALEE GARALDE 2015 - 2016 Tribune Publishing Customer Service Representative General Virtual Assistant I’m Annalee Garalde, a General Virtual Assistant with 6 years experience. I’m specialist in handling and managing day to day team operation. I am able to handle a wide range scheduling of tasks, from appointments, admission, billing and managing emails, to conducting research and creating presentations. EDUCATION 2009 Urdaneta City University Bachelor of Science in Nursing CONTACT --https://bit.ly/3J0IVTE Responding to customer inquiries and complaints through phone Addressing customer concerns and complaints in a timely and professional manner. Resolving customer issues and complaints by coordinating with other departments, such as billing or technical support. 2016 - 2022 Johnson Smith Part - time Virtual Assistant Managing emails, calendar, and scheduling appointments Making travel arrangements Processing bills payment Organizing doctor's prescription- The Digital Nurse Social Media Manager Developing and implementing a social media strategy. Creating and curating content for various social media platforms Managing and scheduling posts, updates, and campaigns on social media Monitoring and responding to comments and messages on social media Analyzing social media metrics and using data to improve social media performance