Annabelle Youngs

Annabelle Youngs- |- PERSONAL DETAILS Date of Birth : 20/03/2000 Nationality : South African Gender : Female OBJECTIVE I am a dedicated and results-driven professional, eager to contribute to organisational growth while developing skills. Committed to teamwork and overcoming challenges to achieve goals efficiently LANGUAGES English Afrikaans SKILLS Interpersonal relations. Team work. Proficient in Excel, Power point and Pastel. Basic bookkeeping. Computer literacy. Writing/ written communication. Sales. Planning events. Research. EDUCATION Sandringham High school 2018 Matriculation EXPERIENCE April 2016 - March 2022 Admin assistant/ Lead sourcing Assistant to agent (Hellen Blair) HS Properties Property advert creation for social media Answering calls, emails and bookings I did online research and calls to gain leads October 2022 - July 2024 Golden power batteries/ Godox SA Receptionist/ Admin assistant During my tenure at GPB/Godox SA, my responsibilities included: Answered phones, made follow-up calls, and managed email correspondence with customers, ensuring prompt and effective communication. Greeted guests and provided excellent customer service to enhance overall satisfaction and experience. Proficiently used Pastel for managing goods receive notes, supplier invoices, purchase orders, remittance, and tracking supplier invoices. Provided sales support by guiding customers through online purchases and handling salesrelated tasks. Conducted meticulous filing and barcoding of invoices with a strong attention to detail. Managed petty cash, prepared weekly reports on the cash book using Pastel, and tracked cash refunds. Processed payments and credit card transactions, maintaining accurate monthly receipts and conducting credit notes on Pastel. Managed office supplies procurement, maintaining a comprehensive comparison spreadsheet for cost-effective purchasing. Organised team building events, including obtaining quotes, booking venues, and coordinating logistics. Designed product templates, information cards, and price tags, ensuring regular updates and maintaining a fresh appearance of the shop front. Proficient in Microsoft Excel and PowerPoint; monitored website issues and performed weekly checks. Created and maintained tracking sheets for office supplies, repairs, couriers, and bookings. Managed stock lists and organized products at the front of the shop to optimize visibility and accessibility. Handled courier services, including adding postage, tracking shipments, and managing proof of deliveries (PODs). Managed demo equipment, including creating documentation for loans, invoicing, and quality checks before and after use. Contributed to stocktaking activities and suggested improvements for business cards, catalogues, and shop displays. PROJECTS TEFL certified. I obtained my TEFL certificate in order to teach English as a second/foreign language. REFERENCE Robyn Versace - Golden power batteries/ Godox SA Head of accounts- Hellen Blair - HS properties Real estate agent-