Annabelle Solano

ANNABELLE EUSEBIO SOLANO # 232, P. Santos Street, Sta. Cruz Proper, Naga City, Camarines Sur, Philippines 4400 Phone: - Email Address:- Career Objective Seeking a position as one of your Customer Service Agent in your company where there are opportunities to exhibit my strengths and will be able to enhance my skills while striving for development and growth as a Customer Service Representative. I would like to utilize my keenness to evolve my knowledge on customers with different personalities. Education2010Business Computing Computer Secretarial Ateneo de Naga University College of Computer Studies Bagumbayan Sur, Ateneo Avenue, Naga City,-English Proficiency Program (Training with Certificate) Provincial Government of Camarines Sur Southeast Asian Institute of Computer Technology BMC Road, Panganiban Drive, Naga City, 4400 Professional Experience On-job-training (OJT) Eastern Assurance and Surety Corporation (EASCO) December 1, 2009 – February 11, 2010 Customer Service RepresentativeUnited Laboratories Inc., (UNILAB) Pharmaceutical Company San Fernando, Camarines Sur – Distributor Branch July 2010 – August 2011 Part-time Personal AssistantAteneo de Naga University (Naga Jesuit Community) (Clerical Work) March 2017 - Present I have an experience as a Customer Service Representative assisting a Pharmaceutical Company by ordering medicines to be delivered in different pharmacies. I can make emails, take phone calls and talk to different clients for their inquiries, orders, etc. Summary of Qualifications Experienced Customer Service Agent with remarkable understanding and caring skills Excellent communication and listening skills Good ability to work in a fast-paced environment Hardworking person with strong work ethic Exerts absolute effort to make sure all tasks are done on time Computer Literate, knows MS Word and MS Excel very well Resourceful problem solver capable of implementing solutions to complex problems Strong analytical skills, capable of assessing conditions and implementing appropriate intervention References Available upon request