Annabelle
Masangkay
Customer Service
Representative
Profile
I have over one year and 8 months of
professional experience as a Customer
Service Representative in the BPO Industry. I
always make sure that I addressed all of the
customers concern without lacking
empathy. I'm confident that my exceptional
oral and written communication skills
matched with great customer service will
make me an asset to your company.
Language
English|Tagalog
Contact
--Bacoor Cavite Philippines
https://www.facebook.com/anna.030
https://www.upwork.com/freelancers/~01ec81df5d-
Professional Career
Advanced Account Support
Concentrix-MOA (DISH NETWORK ACCOUNT )
-
Skills
Billing Issues
Answer Inquiries and Product knowledge
Respond to chat or Email inquiries
Sales
Other Skills
Basic Editing using Canva
Design Quotes Post
Responsible in Assisting Customer's Inquiries (Billing ,
Programming , and Products)
Responsible in Keeping the Customer's who are likely to
disconnect their service
Responsible in Making Sales in Upgrading their System
Responsible in Tracking Customer's Package
Basic Trouble Shooting
PIZZA ORDER TAKER
Upwork
(Round Table Pizza CA)
-
Responsible in Answering Inbound Calls to take
customer's Order
Responsible in Checking Store Updates
Responsible in Making Focus Sales of the Store
Responsible in Checking the status of Customer's Order
