Anna Riccel

Highly motivated, results-driven, and versatile professional, equipped with excellent customer service and quality assurance skills honed through more than eight years of experience in a business process outsourcing (BPO) and knowledge process outsourcing (KPO) company, complemented with one year experience as a freelancer. Exemplify exceptional communication and interpersonal aptitude, coupled with strong ability to build rapport easily with individuals and express ideas in an articulate and logical manner. Possess sound and creative mindset in implementing improvements and developments in response to operational challenges. Establish superior technical skills, to include MS Office and various web-based applications, such as Salesforce, Volusion, Sococo, Easterbargain, and Basecamp. Demonstrate interest in pursuing service-oriented roles to utilize transferrable skills acquired from previous experiences. Characterize ingenious energy to handle multiple projects and foster the development of professionals for the achievement of targeted goals.