Anna Plosak

Anna Ploska Project Manager/ Business Analyst Profile I`m a project manager with more that 2 years of experience and with 3 years experience in business analysis. I have been managing teams from 4 to 12 people on web and mobile development. Under my coordination projects were completed on time within budget and within scope. Have a superb communication skills to work directly with clients to ensure deliverables fall within the applicable requirements. Skills Employment History Project Manager at CyberChisel LLC September 2017 -current Skills English Responsibilities: • • • • • • • • • • Lead the planning and execution of software development projects. Work closely with stakeholders, developers, engineers, QA teams to manage complex software projects. Identify risks, escalate critical issues and provide response plans in a timely manner. Promote team work and communication and coordinate customer sign off. Track key project milestones and adjust project plans or resources to meet project needs. Gathering requirements and development of detailed business requirements. Evaluating and capturing of business processes and business requirements Facilitation of meetings and presentations Gathering critical information from meetings with various stakeholders and producing useful reports that generate insights Understand business strategy, identify opportunities to grow and transform business capabilities driven by value Agile practice Use cases, User Stories UML diagrams Jira, Trello, Youtrack, Orange Scrum Project Planning Project Manager at Chapps Future LLC SDLC May 2019 -November 2019 Responsibilities: Monitoring, communicating, and reporting to stakeholders with updates about UI and UX design Collaborating with clients to ensure delivering exactly design what they want and making adjustments are met at their request while delivering on each milestone until completion. Lead daily meetings for progress between design teams. Work closely with team members and stakeholders for requirements, and designers to track requirements throughout a project’s lifecycle. Tracking invoicing and time. • • • • • Project Manager/Business Analysts RapidPay USA LLC August 2019 - current Responsibilities: • • • • • • • Work directly with customer, developers, QA, and endusers to ensure we are delivering the desired functionality Bring requirements details and associated UI mockups to a readiness state sufficient to be handed over to developers for implementation Managing user experience stories, testing, production validation, escalations, developing timelines and action plans to mitigate potential risks. Understanding and reporting of project and program delivery concepts, such as burndown rates, delivery velocity, release planning. Manage customer and stakeholder expectations, communicate project goals, status, and deliverables to the team and management. Developing methodology and documenting business processes to ensure process documentation is current. Map business processes and requirements Gantt Chart Burndownchart Change management Change management Business Analysts Project Еhe register of environmental impact assessment August 2018 - March 2019 Responsibilities: Work directly with customer, developers, QA, and endusers to ensure we are delivering the desired functionality Bring requirements details and associated UI mockups to a readiness state sufficient to be handed over to developers for implementation Managing user experience stories, testing, production validation, escalations, developing timelines and action plans to mitigate potential risks. Understanding and reporting of project and program delivery concepts, such as burndown rates, delivery velocity, release planning. Manage customer and stakeholder expectations, communicate project goals, status, and deliverables to the team and management. Developing methodology and documenting business processes to ensure process documentation is current. Map business processes and requirements • • • • • • • Operational Manager at MEV LLC February 2016 - September 2017 Responsibilities: • • • • • • • Gathering business documents and company’s requirements Prepare solution-related documents and specifications. Building company’s internal business documentation. Building company’s custom templates. Building communication process with supportive documentation. Write and deliver reports. Budget planning. Accountant at Nestle business service in Europe February 2016 - September 2017 Responsibilities: • • • • • • • • • • Manual posting of payments Prepare reconciliations with customers; Prepare and distribute account receivable reports Perform checks and controls Solving customers claims,; Refund money to customers Manage bad debts Direct debit Contact customers regarding by email and phone. Leadership and development pillar – support employees to work on their strengths and weaknesses. To develop a communication skills. Education 2007 – 2010 - College of advanced technologies and management by V. Chornovil, major "Business Economics" (junior specialist diploma received- – National Lviv Polytechnic University, major "International Economics" (received bachelor’s diploma with honors) 2013 – 2014 - National Lviv Polytechnic University, major "Management of innovations" (Master's Degree with honors) Certificates Project Management - IT Education Academy (May 2019) Business Analysis - IT Education Academy (March 2018)