Anna Patricia Vecera

Anna Vecera EXECUTIVE ASSISTANT Phone: (- | Email:- PROFESSIONAL EXPERIENCE Newchip Accelerator Executive Assistant March 2021 - February 2023 Managed the schedules of executives up-to-date, coordinating appointments and meetings, and arranging for travel when required. Conducted research and compiled data from various sources, creating reports and presentations as requested. Coordinated and managed special projects as assigned by the executives, ensuring timely completion of all tasks. Pequity Inc. Recruitment Coordinator March 2022 - December 2022 Scheduled and coordinated interviews with candidates, hiring managers, and interviewers, ensuring an efficient and timely recruitment process. Managed candidate databases and ensured prompt communication with candidates and hiring managers. Assisted with onboarding activities, including new hire paperwork, orientation, and training. iiNet Ltd. Social Media Manager April 2019 - March 2021 Engaged with customers and followers on social media platforms, responding to comments and messages, and managing online communities. Collaborated with other departments such as marketing, sales, and customer service to ensure a consistent brand voice across all channels. Published content on social media platforms such as Facebook, Twitter, Instagram, and LinkedIn that aligns with the brand's messaging and goals. iiNet Ltd. Customer Service Officer September 2017- April 2019 Responded to customer inquiries through various channels such as phone, email and chat. Assisted customers with their orders, billing inquiries, product or service issues, or other requests. Investigated and resolved customer complaints, and escalating issues to higher-level support when necessary. Maintained accurate customer records, including contact information, inquiries, and issues, in a customer relationship management (CRM) system. SKILLS Recruitment Customer Complaint Resolution Travel Management Client/ Partner Relations Data Entry Schedule Management EDUCATION BS Marketing Management University of St. La Salle- Data analysis Social Media Management Office Management