As a virtual assistant with 3 years customer service experience, I can provide customer satisfaction while working under pressure.
I have been working as a customer service in a high profile company which gives me an opportunity to handle different inquiries, create a case for consumer, and encourage consumers to purchase products. I was also assigned in handling objections and escalations, analyzing different comments of consumers about the product and services offered.
My experience in customer service taught me how to be detail oriented, manage my time and answer all inquiries in a timely manner. I am also proficient in data entry, calendar management, internet research, social media management.
I’m available to work 20 hours per week and can be extended during Saturdays and Sundays. When you need a professional that can work to provide customer satisfaction, you can contact me.