Anna Kaye Grace
17 Golden Acres Drive - Cell:- Spanish Town, St. Catherine
Career Objective:
To obtain employment within a developed organization where I can serve internal and external customers on behalf of the organization.
Personal Strengths:
Comprehensive knowledge of handling basic secretarial and receptionist tasks.
Proficiency with MS Office Products (Word, Excel, Outlook, Publisher and PowerPoint)
Strong organizational, interpersonal, leadership and time management skills
Possess excellent communication skills with good telephonic etiquettes
Flexible, adaptable and proactive with good customer service skills
Team player with customer service focus
Ability to multi-task
Summary of Experience:
Organization: Hinduja Global Solutions (Team HGS)
Duration: April 2016 to August 2019
Designation: Customer Service Agent: Servicing providers for medical claims.
Organization: Baking Enterprises (Yummy Bakery)
Duration: March 2019 – July 2019
Designation: Promoter: Sampling and conducting sales of manufactured items.
Organization: Xerox, ACS Company
Duration: June 2015 to April 2016
Designation: Customer Service Agent: Servicing customers for online retail store.
Educational Summary:
June 2019 – July 2019 Solid Foundation Institute (Events by J.A.R) Certificate: Events Planning
CAPE Level: Sept. 2012 – June 2014 - Merl Grove High School, Ja..
Communication Studies, Law, Sociology and Accounting
CXC Level: August 2007 – June 2012 - Merl Grove High School, Ja.
English Language, Mathematics, English Literature
Principles of Accounts, Social Studies and Office Administration
Award:
● Silver Medalist
JCDC Music Competition
● Subject Award for Information Technology Merl Grove High School
Reference:
Allistair McDonald Phone:-
Hinduja Global Solutions
117 Constant Spring Road
Kingston 10
Michael Simpson Phone:-
Johnson’s Petroleum
34 Beechwood Avenue
Kingston 5
