Anna Joan Cruz

Anna Joan Cruz

$5/hr
General Virtual Assistant | Social Media Manager
Reply rate:
33.33%
Availability:
Full-time (40 hrs/wk)
Location:
Pasig, Manila, Philippines
Experience:
0 years
ANNA JOAN REODIQUE CRUZ July 12, 1995- live:.cid.c0a50351c49990e4 - WORK EXPERIENCE Axeia Development Corporation LOAN PROCESSOR (DECEMBER 2019- APRIL 2021) CAREER OVERVIEW To secure a challenging position in a reputable company to help its objective. Process loan applications under bank financing Review, validate and ensure completeness of buyers’ requirements and documents for submission in the bank. Coordinate with buyers for the compliance of documents through email, text, and call. Prepare memos and Notices Assist walk-in buyers with the submission of their requirements, loan signing, and other concerns about their housing loan. PROFESSIONAL SKILLS Google Docs &Google Sheet MS Word & MS Excel Graphic Design using Canva Online/Product Research Customer Service Presentation Skills Data Entry Email Management Close coordination with the bank personnel for faster processing of loan takeout Identify customer needs, explore all options and PERSONAL SKILLS suggest different types of financing Time Management Help the company to meet the objective and Organized monthly targets Motivated Smart Communications, Inc. CUSTOMER SOLUTIONS OFFICER (MAY 2019 - OCT. 2019) Reliable and Professional Passionate in learning new skills Trustworthy Promote and sell products and services. Assist customers with their concerns, complaints, Keen attention to details Good communicator and requests with regards to products and services of the company. TOOLS I USE Property Company of Friends, Inc. Asana/ Trello LOANS DOCUMENTATION ASSOCIATE (MAY 2016-APRIL 2019) Calendly Google Suite Process loan applications under bank financing Review, validate and ensure completeness of Skype/ Zoom Slack buyers’ requirements and documents for submission in the bank. Close coordinate with buyers for the compliance of documents through email, text, and call. Prepare Notices Identify customer needs, explore all options and suggest different types of financing. ACADEMIC HISTORY RIZAL TECHNOLOGICAL UNIVERSITY Bachelor of Science in Business Administration Major in Office Management June 2012-May 2016
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