Anna Grace Braquil

I’m a skilled Customer Service Representative with nearly three years of experience in the banking and financial services sector. I’ve handled both inbound and outbound calls, assisting customers with account inquiries, credit card issues, dispute resolution, and fraud prevention.

My approach is customer-focused, detail-oriented, and solution-driven. I’m experienced in working under pressure, meeting performance metrics, and maintaining a high level of client satisfaction. I work well independently or as part of a team, and I quickly adapt to new tools and systems.

I’m now seeking opportunities to bring my experience and strong communication skills to a team that values reliability, professionalism, and excellent customer support.