Anna Beatriz Ria Jordan

ANNA BEATRIZ RIA JORDAN Virtual Assistant | Administrative & Operations Support Las Piñas City, Philippines - - EDUCATION PROFESSIONAL SUMMARY Bachelor of Arts in Communication and Media Studies Highly organized and dependable with 10+ years of experience in operations management, administrative support, and client coordination. Known for professionalism, accuracy, and San Beda College Alabang | Philippines confidentiality, with proven ability to resolve client concerns, conduct TOOLS & SYSTEMS term client success. Google Workspace | Email & Calendar Systems | Canva | Online Communication Tools (Zoom, WhatsApp, Messenger, Google Meet) pre-departure seminars, and maintain strong relationships with clients and colleagues. A proactive self-starter committed to long- WORK EXPERIENCE Operations Manager 2012 - 2026 Royale Mariners’ Healthcare Consultancy, Inc. Manage daily administrative and operational activities CORE COMPETENCIES Administrative & Executive Support Email & Calendar Management Client Communication & Coordination Documentation & Data Management Billing, Reimbursements & Records Tracking Report Preparation & Follow-ups Operations & Process Support Confidential File Handling Time Management & Multitasking LANGUAGE English Handle email correspondence, client coordination, and follow-ups Prepare and maintain accurate records, reports, and documentation Process billing, reimbursements, and payment tracking Coordinate with healthcare providers, clients, and internal teams Ensure confidentiality, compliance, and timely task completion- Account Executive Adfolio Advertising Coordinated with clients regarding advertising requirements Managed documentation, schedules, and client communications Supported campaign planning and execution Recruitment Consultant 2007 - 2008 JobsManila International Inc. Screened applicants and coordinated interviews Managed recruitment documentation and client updates Maintained professional communication with candidates and clients References available upon request