Ann Wangombe

ANN WANGOMBE VIRTUAL ASSISTANT Nairobi Kenya | - |- PROFESSIONAL SUMMARY I am a skilled Virtual Assistant with expertise in digital marketing, data entry, customer support, and social media management. Proficient in tools like Canva, Asana, and Google Workspace, I excel at managing emails, coordinating projects, and optimizing workflows. With a background in hospitality and strong multitasking abilities, I ensure efficient and timely support for businesses. TECHNICAL SKILLS Digital marketing Data entry Customer support Email support Cold calling Social media management Real estate support Lead generation PROFESSIONAL EXPERIENCE Freelancer Jan 2023- Dec 2024 Managed a client shoplifty store ,ensuring products listing were updated and orders processed. Managed email inboxes and organized files system for non- profitable organization. Coordinated with other freelancers to ensure the timely delivery of project milestones. Virtual Assistant Mar 2021 -Dec 2022 Monitored and responded to clients inquires via email ,ensuring 24 hours response time. Provided social media support ,including scheduling and creating post for Instagram and Facebook Coordinated with other freelancers to ensure the timely delivery of projects. EDUCATION Hospitality Managment Sep 2016 -Aug 2018 Kiambu Institute of Science and Technology Customer Service – Delivering exceptional guest experiences. Multitasking – Managing tasks efficiently in fast-paced setting Alison Virtual Assistant Data entry lead generation Jan 2019 -Aug 2020 Social media management Digital marketing Cold calling ADDITIONAL INFORMATION ng, Microsoft office Technical skills: Canva , Asana, Google work space, Google meeti Languages: English, Swahili, Kikuyu . References: David Njuki Manager Milele Resort Phone -