ANN WANJIRU RUNO
P.O Box-, Nairobi
Tel: -
Email:-CAREER PROFILE SUMMARY
As a performance-driven and proactive social media marketing professional, I have excelled in
conceptualizing and implementing innovative social media marketing initiatives, developing social
media strategies, creating fresh content as well as implementing SEO strategies. My experience has
leveraged my expertise in digital marketing, social media management, content creation, search engine
optimization, and marketing. Additionally, I possess excellent organizational and multi-tasking skills to
successfully manage multiple assignments and meet deadlines. My focus and excellent time
management skills enable me to work independently without distraction. I am now looking for a position
as a Social Media Expert where I can utilize my expertise to bring in more business as I utilize excellent
marketing strategies that will enhance the company’s profits.
EDUCATION BACKGROUND
●
Bachelors in Business Information and Technology: KCA University – Nairobi; 2016 – Ongoing
●
Certificate in Community Development and Social Works: Mount Kenya University; 2014 to
2015
Kenya Certificate of Secondary Education: Victorian Girls High School; 2009 to 2012.
●
KEY SKILLS AND COMPETENCIES ACQUIRED
●
●
●
●
●
●
●
●
Digital Marketing: Experienced in handling web analytics, SEO, Copywriting of websites, Email
marketing, content marketing, and online advertising.
Social Media: Expert in managing and developing original content for websites and social media;
and implementing new social media outreach initiatives.
Copy Writing: Efficient in creating and editing original copy that is accurate, well-researched,
and meets client/company needs and deadlines.
Content Creation: Excellent in promoting companies' products and services by developing copy
for websites, social media, marketing materials, and social media platforms.
Search Engine Optimization: Proficient with the SEO process of influencing or affecting the
online visibility of a website or a web page in a search engine platform such as Google ads.
Communication Strategy: Competent on how to create a method for communication through
content in the form of stories and publications that support both internal and external
communication.
Organization skills: An organized individual with the ability to juggle many duties at the same
time and ensure that the daily running of the office goes on smoothly.
ICT Competency: Knowledge in dealing with MS suites including the internet and emails.
WORK HISTORY
Sales Representative
Techno Mobile; November 2016 – To Date
Duties and Responsibilities
Social Media Marketing Roles
●
●
Developing, implementing, and managing our social media strategy as well as defining the most
important social media KPIs.
Managing and overseeing social media content, measured the success of every social media
campaign.
Setting up to date with the latest social media best practices and technologies and using social
media marketing tools.
Working with copywriters and designers to ensure content is informative and appealing.
●
Monitoring SEO and user engagement and suggesting content optimization.
●
●
●
Communicating with industry professionals and influencers via social media to create a strong
network.
Sales Roles
●
●
●
●
●
●
Generating leading or exceeding sales goals and negotiating all contracts with prospective
clients.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Preparing weekly and monthly reports and giving sales presentations to a range of prospective
clients.
Coordinating sales efforts with marketing programs and understanding and promoting company
programs.
Preparing and submitting sales contracts for orders as well as visiting clients and potential
clients to evaluate needs or promote products and services.
Maintaining client records and answering client questions about credit terms, products, prices,
and availability.
Sales Representative
Dixons Electronics; May to November 2016
Duties and Responsibilities
●
●
●
●
●
●
Generated leads, met and exceeded sales goals as well as negotiated all contracts with
prospective clients.
Helped determine pricing schedules for quotes, promotions, and negotiations.
Prepared weekly and monthly reports and gave sales presentations to a range of prospective
clients.
Coordinated sales efforts with marketing programs and understanding and promoting company
programs.
Prepared and submitted sales contracts for orders as well as visiting clients and potential
clients to evaluate needs or promote products and services.
Maintained client records and answered client questions about credit terms, products, prices,
and availability.
Sales Representative and Office Manager
Deck Distributors Ltd; May 2015 to April 2016
Duties and Responsibilities
Sales Roles
●
●
Generated leads, met and exceeded sales goals as well as negotiated all contracts with
prospective clients.
Helped determine pricing schedules for quotes, promotions, and negotiations.
●
Prepared weekly and monthly reports and gave sales presentations to a range of prospective
clients.
● Coordinated sales efforts with marketing programs and understanding and promoting company
programs.
● Prepared and submitted sales contracts for orders as well as visiting clients and potential
clients to evaluate needs or promote products and services.
● Maintained client records and answered client questions about credit terms, products, prices,
and availability.
Office Management Roles
●
Organized meetings, managed databases, and booked transport and accommodation.
●
Organized company events and conferences, and ordered stationery and IT equipment dealing
with correspondence, complaints, and queries.
Prepared letters, presentations, and reports, supervised and monitored the work of
administrative staff processing invoices and managing office budgets.
Implemented and maintained procedures/office administrative systems and organized induction
programs for new employees.
Ensured that health and safety policies are up to date by attending meetings with senior
management.
●
●
●
Customer Care Service Attendant
Multi-Media; November 2014 to February 2015
Duties and Responsibilities
●
●
Handled all incoming customer queries and questions and provided the appropriate service and
information or referred clients to another department.
Referred problematic issues that they cannot solve to management.
●
Resolved customer complaints and issue refunds as needed.
●
●
Maintained an accurate Customer Relationship Management (CRM) database by entering and
updating client information.
Provided quotations and checked product availability and handled payment transactions.
●
Adhered to a company’s policies and procedures at all times when assisting customers.
OTHER PAST ENGAGEMENTS
●
Assistant Manager; Medium-Sized Restaurant; Kasarani Stadium; January 2013 to 2014
●
Scouts Leader; Kasarani Scouts Association; 2013 – To Date
REFEREES
Dixon Ireri
Tecno Mobiles
Head of The Training Department
Tel: -
Parker Muktar
Dixons Electronics
C.E.O of Dixons
Tel: -
David Nyale
Deck Distributors
Managing Director
Tel: -
