Ann Nicole Cabrera

ANN NICOLE CABRERA After working for more than nine years, I've already learnt a lot in a variety of settings. I used to work as an expressway toll collector, where people considered me to be independent. And for the previous eight years, I have been employed by a BPO business. I started off as a sales representative and progressed to customer representative, collection representative, and reservation consultant most recently. WORK EXPERIENCE CONTACT- Cloudstaff Document Processing Specialist Decemeber 2024 - April 2025 Sorting files to use the right templates. Uploading documents for our clients. E-scanning, Filing Initial applications for their claims. - Travel & Leisure Global Support Services Reservation & Engagement Consultant 143 Purok 3 Bical Mabalacat city, June 2022 - October 2024 Assisting customers in making a reservation, and Pampanga answering their queries. Helped me to expand my knowledge in analysis and since it’s membershipEDUCATION based I helped them to utilize their points making sure they would not gonna fall off. Responding to emails in case they require help with Mabalacat City College, 2015 point preservation. Supplying superior possibilities to Undergraduate in Bachelor of guarantee that they will use their points. Science in Accountancy SKILLS • Fast Learner • Can work under pressure • Multitasking • Time Management Sutherland Global Services Collection Representative July 2018 - May 2022 For 4 years in this business it taught me to be a better listener and more sympathetic because I'm collecting debts and need to make sure I offer a reasonable answer while still accomplishing my objectives. International Branding Development Sales Representative & Customer Service September 2016 - June 2018 Establishing a relationship with the clients in order to connect with them so that I can easily market our products. Subic - Clark - Tarlac Expressway Toll Teller March 2015 - January 2016 Being my first work, I've learned a lot about independence and providing superior customer service.