Ann Marie Green Burton

Ann marie Green-Burton Underwriting Clerk I aim to play a vital role within the organization by utilizing the skills and experience that I have obtained over the years and to strive to reach the highest level of competence in whatever task is assigned.- Date of Birth :June 7, 2020 Marital Status:Married Nationality:Jamaican Religion:Christianity Age:45 years 11 Poinciana Meadows Knockpatrick P.O. Manchester Jamaica W.I. Work Experience Advantage General Insurance – Underwriting Clerk/Assistant Cashier 2004-present 59 Main Street Mandeville, Manchester, Jamaica Task Possess a working knowledge of all company products and can underwrite any type of general insurance business ·         Possess working knowledge of the company’s forms and endorsements and the requirements of the company’s rating methodology and reinsurance contracts ·         Provide quotations of intermediaries, customers and other parties for all risks referred, within company guidelines ·         Communicate with customers, intermediaries and other external sources on underwriting matters ·         Appropriately underwrite and price risks in accordance with the company’s underwriting standards, regulatory insurance requirements and personal underwriting authority level. ·         Process all underwriting transactions ·         Seek reinsurance assistance through Underwriting Team Leader/Unit Manager as required Preform own filing functions and keep all files in good order.  Perform special projects and other job duties as necessary Educate brokers on company policies regarding underwriting Scan and link underwriting documents Achievement Customer Service Champion for Service Excellence – 2016(selection was done on a mystery shopping experience Customer Service Advocate – Conduct weekly huddles in order to encourage team members to have the right attitude and mindset when dealing with customers- years award for service – 2015 Church Teachers’ College: Mandeville- Secretary/Assistant Telephone operator- answering the telephone Word processing – preparing students transcripts Issuing and collecting application forms Shortlisting students for entry Skills Good communication and critical thinking Organization and time management Good customer experience skills Competence is Microsoft word and excel Interest Community Development Leadership Community Involvement Church of God of Prophecy (Children’s Director) – June 2017 to present Plan and execute various children’s activities provide spiritual guidance for their growth and development. Church of God of Prophecy (Women’s Ministry Director) – June 2015 to January 2016 Engage the women in activities for empowerment and plan monthly church services. Qualifications Diploma in Business Administration – Institute of Management and Production Insurance Course in Motor, Property and Legal Principles Certified Sales Representative (Motor and Property)– Financial Services Commission Jamaica Liability Insurance certificate (NCB Corporate Learning Campus) - Fundamentals of Selling Certificate (NCB Corporate Learning Campus) - Customer Experience Management Certificate (NCB Corporate Learning Campus) -Customer Service level 2 – HEART Trust NTA – April 2020 -Data processor Level 2 – HEART Trust NTA – April 2020 -Anti-money Laundering Certificates from National Commercial Bank -Refresher courses in Customer Service, Selling skills and Information security awareness from National Commercial Bank Corporate Learning Campus Education Institute of Management and Production- College of Insurance and Professional Studies National Commercial Bank Corporate Learning Campus -