EBIMINI ANN ONOME
Virtual Property Manager/Virtual Assistant/Admin Support
2 Minijiriji Extension,
Rumukalagbor Road, PortHarcourt, Rivers State, Nigeria
Phone: -
E-mail:-
PROFILE
Detail-oriented Virtual Property Manager and Virtual Assistant with hands-on experience in
short-term rental platforms. Skilled in property listing creation, optimization, guest
communication, booking, calendar and email management. Highly proficient in Google
Workspace tools, with a strong focus on organization, accuracy, and client satisfaction.
EDUCATION-
Delta State University, Abraka Delta State
Bachelor in Library & Information Science BLIS (Lower Division)
-
Liberation Academy, Edo State.
West Africa Senior School Certificate (Credit)
PROFESSIONAL EXPERIENCE
VIRTUAL PROPERTY MANAGER (TRAINING & PRACTICAL EXPERIENCE)
Remote
2025 – Present
Created and optimized property listings on Airbnb and Booking.com
Successfully listed multiple properties with accurate description
Managed booking calendars to prevent double bookings and missed reservations
Handled guest communication, responding to inquiries and messages
Coordinated schedules and appointments to ensure smooth property operations
Used Google Sheets to track bookings, availability, and property data
CUSTOMER SERVICE
Remote
Austimar Services Limited:-
Provided professional support to customers through email, chat, and phone, ensuring
customer satisfaction.
Handled customer inquiries, complaints, and service requests
Appointment scheduling, and follow-ups to ensure smooth customer experiences.
Maintained accurate customer records and updated information using digital tools
Resolved issues efficiently while adhering to company policies and service standards.
Utilized Google Workspace tools (Docs, Sheets, Forms) to organize customer data and
track interactions.
VIRTUAL ASSISTANT EXPERIENCE
Remote
Private|-
Managed calendars, schedules, and appointments efficiently
Organized and maintained client data using Google Workspace tools
Assisted with email organization, sorting, and follow-ups
Supported daily administrative tasks to improve workflow and productivity
- Customer Service, Zenith Communication, Delta State.
Front-Desk Officer
Data entry document preparation and filing
Manage phone calls, chats, emails and enquiries
Scheduled appointment and coordinated calendars
Handled administrative duties
Provided excellent customer services and customer complaint resolution
PROFESSIONAL TRAINING
Virtual Assistant & Virtual Property Management
Email & Calendar Management
Google Workspace for Virtual Assistant
SERVICES I OFFER
Optimization for Visibility & Bookings
Property Listing
Guest Communication & Message Handling
Booking & Reservation Management
Calendar Management
Appointment Scheduling
Administrative Support
Email Management
CORE SKILLS
Google Sheets (tracking, reports, booking logs)
Google Docs (documentation)
Google Forms (data collection)
Google Drive (file organization)
Google Calendar (schedule & booking management)
AVAILABILITY
Open to remote opportunities in Property Management, Virtual Assistant and
Customer Service.
REFERENCE
Available on Request
