Ann Dominguez

 Contact A driven and optimistic HR professional KEY COMPETENCIES••••••••• Training and development Managing performance and change Recruiting Data collection, analysis, and reporting Develop and measure marketing initiatives Creative and resourceful Proficient with Microsoft Office Suite, SharePoint, various HRIS systems, and SQL EXPERIENCE•••••••••••••••••• Vail Resorts, Inc. – Broomfield, CO (January 2018 - Present) Title: Benefits Specialist Serving as a key liaison for compliance of ACA Create, develop, and deliver benefits trainings for internal teams Create mass employee communications and manage reporting through EMMA Manage and maintain internal employee benefits website through WordPress Develop process documents to streamline team tasks Research and interpret Plan Designs and SPDs Run various audits to ensure system accuracy, discrepancy resolution, and compliance (FSA Testing, Data Integrity, etc.) Assist in acquisition implementation Development of new and managing of existing vendor relationships Resolve incoming employee inquiries through phone lines and email Coordinate and manage employee perks and discounts Employee LOA intake and inquiry response Ichor Systems, Inc. – Austin, TX (January 2017 – January 2018) Ending Title: Human Resource Administrator II Performed on-site and remote HR activities including but not limited to recruiting, training, compensation, payroll, and record keeping Assisted in the development of the Career Opportunities webpage and managed its recruiting activity once implemented Oversaw and ran social media platforms (Facebook, Twitter, LinkedIn) to engage with targeted audiences Assisted managers/supervisors in decisions regarding routine personnel actions such as hiring, termination, and promotion Assisted in the development, implementation, and administration of company policies and procedures Served as key liaison for compliance of ACA Collected, analyzed, and audited HR data to identify trends, make recommendations, and report (ACA, Headcount, etc.) Colorado Department of Law – Denver, CO (March 2016-January 2017) Ending Title: Administrative Assistant Processed and provided well-organized documents and information to units and external clients Developed unit procedures to streamline support-staff tasks Drafted and edited professional external client correspondences Lead internal SharePoint communications site development Created and maintained confidential case files Planned and organized calendars and meetings Willis Towers Watson – Denver, CO (August 2013-January 2016) Ending Title: Benefits AnalystStarting Title: Pension Administrator Reviewed records for benefit eligibility and processed calculations Supported onboarding, conducted training, and continuous work review for new support employees Accurately processed and reviewed various-sized data entry projects Delivered strong written and verbal communications with internal and external clients Executed timely tracking reports using system tools, like SQL, for the team and efficiently managed own workload Created and maintained detailed procedures for all assigned tasks Men’s Wearhouse – Denver, CO (June 2008-August 2013) Ending Title: Operations ManagerStarting Title: Customer Service Associate Identified staffing needs and worked with management team to recruit, interview, and hire selected applicants Trained and developed employees in product knowledge, customer service, systems, and company culture Resolved work-related problems and handled employee questions and inquiries to create high-quality work environment Continuously measured and evaluated store’s goals and work processes to improve efficiency Used effective coaching methods to create a cohesive team and generate revenue Consistently met “Excellent” profit goals Kept accountability for store’s inventory, banking, customer service reputation, and reconciled any discrepancies EDUCATION•••••••••••••••• Colorado State University – Global Campus (Currently enrolled) Studying Human Resource Management Front Range Community College – Westminster, CO (Graduated) Associate of Arts REFERENCES•••••••••••••••• Rebecca Davis – Personal - Jen Glados – Willis Towers Watson Trainer & Colleague - Alma Ballesteros – Vail Manager - Kellin Goldsmith – Men’s Wearhouse Manager -