Ankit Sharma

Ankit Sharma MIS Lead Starting my sales career as a Branch Relationship Executive at BOB Cards (Bank of Baroda Credit Card) in June 2018, I received consistent recognition, being honored as the star performer of the month three times and receiving the fast-track Achiever award. In December 2019, I joined Iksula as an MIS Executive and rapidly advanced to Senior MIS Executive by April 2021. Notably, I received the Quarterly Award Winner distinction twice for my exceptional contributions during my tenure. Today, I take pride in my role as an MIS Lead, attained through unwavering dedication, hard work, and a proven track record of success. I am excited to apply my expertise and experience to continue delivering exceptional outcomes for my team and organization. Contact Phone- Email - Address 302, Shree Samarth Apt, Nallasopara East, Palghar 401209 Education 2015 SSC Maharashtra State Board 2018 HSC Maharashtra State Board 2021 Graducation Mumbai University Expertise C-Zentrix Experience 2023 Iksula Service. Pvt.Ltd MIS Lead Profit & Loss Analyst Bench Management Bench Management Ops Grievance Assisting CEO & Vice President with the task & data related to the department Handling all management works Taking ownership of New Hiring & Bench Resources Training Plan 2022 - 2023 Iksula Service Pvt.Ltd Senior MIS Executive Preparing a PPT for MBR & Offsite (QBR) Handling Appraisal Cycle forentireDepartment Planning to control Attrition Interacting with Finance for DSO (Daily Sales Outstanding) Interacting with Ops Managers to keep all records for each account Organizing Skip Level Meeting Tracking Compliance Skill Central Profit & Loss Analyst Interacting with the sales team for the pipeline projects Interacting with HR Team for the event management Helping with the hiring approval post-margin analyst Many more others as per the requirement. Magento 2019 - 2021 Iksula Service Pvt.Ltd Zoho Customer Service Executive PowerBi ØVinculum Fynd Language English Hind Marathi Managed inbound and outbound calls, chat, and email communication effectively. Assumed the role of Quality Control (QC) after four months and excelled in the position. Successfully handled CEO and Social Media escalations. Consistently met Key Result Areas (KRAs) Handling Team 2018 - 2019 Bank Of Baroda | Branch Relationship Executive Served as a Branch Relationship Executive at the Bank of Baroda. Managed credit card operations efficiently. Successfully drove sales for credit card products. Engaged in regular discussions to stay updated on product information and new developments. Consistently met or exceeded all assigned targets. Accomplished monthly targets consistently.