Ankesh Rai

ANKESH RAI Assistant Manager Operations | Online Sales | Business Strategy | Inventory & Warehouse Management E-MAIL-MOBILE - LOCATION Delhi - 110051, India PROFILE SUMMARY “Offering over 10 years of experience” Strategic Business Operations Professional who overcomes profit and growth challenges, leveraging Business Operations, Import, Online Revenue Management, Pricing and Warehousing for success of products like Electronics Cables, Mobile Accessories and Beauty Products; currently associated with MarginMart Infosystems Pvt Ltd. as Assistant Manager Playing a key role in managing all marketplace and increasing online sales by listing and pricing of the item on Amazon.in and Amazon.com, Ebay, Flipkart, Vendor Central and on the company website Ensured that shops are adequately stocked and this is reflected in the system; liaised as required with the online shop warehouses in order to resolve delivery issues and e-ticketing Prepared MIS reports depicting inventory holding, monthly reports, pending and executed demands analysis, courier delay analysis, consumption of spares vs. machine population and so on CORE COMPETENCIES SOFT SKILLS EDUCATION BSC IMS from Sikkim Manipal University in 2010 CAREER TIMELINE WORK EXPERIENCE MarginMart Infosystems Pvt Ltd. Since Feb’14 As Assistant Manager Key Result Areas: Manage, develop & coordinate with marketplaces to increase the digital space for brands Developing and delivering the Category Business Plan, in sync with the Financial KPIs - Sales, Stocks, Margin and Markdown Cost Performing competitor analysis to generate new ideas, increase intelligence and to determine price points Managing Photoshoots, cataloging for platforms like Amazon.in and Amazon.com, Flipkart, Vendor Central and on the company website, ensuring right product descriptions and specs, ensuring right search keywords. Managing day to day activities from order processing, inventory management to ensuring every shipment is delivered within promised SLA Leading allocation / transfer of stocks, conducting routine inspection to ensure reconciliation of physical stock at the warehouse Liaison with various business partners such and shipping providers, payment services etc. on regular basis to ensure smooth flow of operations Manage Vendor relationships - manage supplier/partner contracts, manage day-to-day relationships, negotiating margins and seller terms and conditions Performing Product Level, Category Level and Offer Level Analysis to determine Merchandising Strategies which include Sales, Gross Margin and overall Product Profitability Ensuring 100% customer satisfaction through brand level monitoring of the NPS score - Delivery Time, Product Quality, and Wrong SKU delivered thereby ensuring minimum customer returns Regular monitoring of Scores on various marketplace platforms to ensure a consistent high score and therefore ensuring maximum orders for brand/ category PREVIOUS EXPERIENCE Aon Hewitt Nov’12 – Oct’13 As Operation Executive Managed Daily Operation, maintained MIS report and regular interaction with client. Matrix Cellular Services Pvt. Ltd. Dec’10 – Oct’12 As Operation Executive Managed stocks and inventory, generated purchase order, verification of the SIM from the Client and MIS reports. Personal Details Date of Birth: 20th May 1988 Permanent Address: Bangaon, Amberpur, Nizamabad, Azamgarh, UP 223227 Languages Known: English & Hindi