Anjenet B. Raganas
Canday-ong, Dumaguete City, Negros Oriental
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OBJECTIVE
I am seeking a position in your company where my organizational and office skills are well utilized.
PERSONAL DATA
* Age: 23
* Gender: Female
* Birth date: June 19, 1993
* Languages: English, Cebuano, Tagalog
* Weight: 60 kls.
* Height: 5’5 ft.
* Bachelor of Science in Hotel and Restaurant Management
Asian College, Dumaguete Campus
* Highschool
Colegio de Santa Catalina de Alejandria
* Elementary
Colegio de Santa Catalina de Alejandria
* Guest Relations Agent (September 2016 – November 2016)
5 star The Fortress Resort and Soa
Koggala, Sri Lanka
Market and promote the services of the resort.
Handle and assist guests with their requests and complaints.
Making sure that the guest satisfaction is meet.
* Online Data Entry and Web Researcher Upwork (October 2013 – present)
Cleints will give topics and I gather information from the internet.
* FrontDeskReceptionist (May 2013 – May 2016)
C and L Bayview Inn
Sen. Lorenzo Teves St., Dumaguete City
Handle guest arrivals and check out
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Handle in and out bound calls
Responsible for the daily sales report
Assist guests reservation may it be through online, personal or phone
* Basic Training (BT) for Seafarers (February 1, 2016 to February 9, 2016)
Cebu Reliable and Excellent Seafarers Training Center Inc.
North Escario St, Cebu City, Cebu, Philippines
Elementary First Aid
Personal Survival Techniques
Basic Fire Fighting
Personal Safety and Social Responsibilities
* On-The-Job-Training (December8, 2012 – March 6, 2013)
Crown Regency Hotels and Towers
Fuente Osmena, Cebu City, Philippines
Sky Adventure Department
Food and BeverageDepartment
Banquet Department
Kitchen Department
* On-The-Job-Training (May 12, 2011 to June 2, 2011)
Boracay Island, Aklan, Philippines
Front Office Department
Housekeeping Department
Kitchen Department
* Food and Beverage and Housekeeping Overview & Bed Making for Actual Demo
(January 29, 2011)
Manila Hotel, Manila, Philippines
AWARDS AND ACHIEVEMENTS
* Dean’s Lister (School year-)
Asian College, Dumaguete Branch
* Outstanding-On-The-Job-Trainee (March 2013)
In the field of Bachelor of Science in Hotel and Restaurant Management
Asian College, Dumaguete Branch
REFERENCES
* Ms. Marycris Balucan
Senior Hotel Receptionist of C&L Bayview Inn
Sen. Lorenzo Teves St., Dumaguete City
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* Ms. Adelle Atillo
Senior Hotel Receptionist in C&L Suites Inn former Hotel Manager of C&L Bayview Inn
Perdices St., Dumaguete City
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