My name is Anjelyn, and I'm here to help you!
I'm a polished, experienced customer service representative with 8 years of experience. Customer service is something I excel at, and I believe it is the first impression you get of a company. I have experience in person, live chat, e-mail, and phone support. I'm also capable of building healthy relationships, resolving complex challenges, and gaining customer loyalty. I am a self-motivated individual who enjoys working in a diverse community setting and has been described as fun to work with.
Learning new skills is one of my favorite things to do. I enjoy doing research, data entry, photography, and traveling in addition to customer service. I have a bachelor's degree in hospitality management with a concentration in travel and tours.
I'm looking for ways to put my talents to good use and contribute to the company's mission and vision while working. I am now available full-time or part-time, for short-term or long-term projects.
Please see the list below for the tasks that I excel at.
✈🏨🌍 Airline ticket purchase, rebooking, cancellation, and reservation expertise. Hotel search, reservation, booking and cancellation, creating tour itinerary on a day-to-day basis. Assistance in entry requirements for the trip such as visa, passport and health protocols.
📞💻📧 Order placement, shipment tracking, action refund and exchange as per company policy, outbound calls and rapid response on escalation, clearing chat and call ques as fast as possible.