Anjely Asur

CAREER SUMMARY CONCENTRIX March 2017- December 2020 Manage Small to Medium businesses for resellers. Offers product information, provides quotes, negotiates and closes inventory pricing and availability. Track customer's pending sale concerns, prospecting, ANJELY ASUR MOBILE: - ILANG-ILANG ST. QUEZON CITY PHILIPPINES- CAREER OBJECTIVE To obtain a challenging position with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization. maintains and grows relationships with new and existing customers. IBEX GLOBAL SOLUTIONS OCT.2013-MARCH 2017 Helping clients with their billing concerns,placing orders, check order status and offer new products and services. OMNIGLOBE INTERNATIONAL AUG. 2012-OCT.2013 Answers product and services inquiries. Assist in opening an account, reset id & password. Walk-thru customers with their online account. MAGELLAN SOLUTIONS OUTSOURCING, INC. DEC.2010- AUG.2012 Answer inbound calls and assists customers with their online orders, process and provide order status. SKILLS Data Entry/ Web Research Email/ Calendar Management Basic Graphic Design Phone/Email and Chat Support TREC PACIFIC SEPT.-DEC.2010 Worked as a customer service representative in a project base account. Provide customers with the information to address inquiries regarding products and services. CORE STRENGHTS Passionate to learn and explore new things. Positive attitude and work oriented. Effective communication skills and good listening skills. Can work independently with minimal supervision. Skilled multi-tasker. Courteous demeanor. Going an extra mile to help and work. High customer service standards. EDUCATION HISTORY OUR LADY OF FATIMA 2007 -2009|BSN BUGO NATIONAL HIGH SCHOOL- SAN MARTIN ELEMENTARY SCHOOL- ACHIEVEMENTS Completed an Online Virtual Assistant Training through LEJIT Online Virtual Assistance Academy. Recognized as “#1 Customer Service Rep” for 5 consecutive months.Ranking was based on customer satisfaction, speed of resolution and availability. Became the lead “go to” person/SME for both new and established employees. REFERENCE Juvylyn Lacaba Synnex BD - Win Love Choy Antigon At&t Billing and Sales specialist - Kathy Miguel Sumook At&t Billing and Sales Team lead -