Anja Zivic

--Miami, Florida ANJA ZIVIC FINANCIAL PROFESSIONAL EDUCATION 2015 - 2019 Bachelor Of Science Ithaca College Concentrated in Finance and Accounting MY EXPERTISE Professional Skills PROFILE INFO Dedicated and organized financial professional with outstanding relationshipbuilding and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional verbal and written communication skills. WORK EXPERIENCE Present Ran internship programs, interviewed interns and guided social media interns via Instagram, Facebook, LinkedIn, and Pinterest Created annual financial budget for the foundation Problem Solving Sales Onboarded and trained new interns Managed records and employee information while maintaining full confidentiality Business Management Reporting Interviewing Leadership 2021-Present Consistently prospected new leads and capitalized on business opportunities to increase the overall client base. Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale. Engaged customers and built connections to drive long-term sales. Personal Skills Communication Empathy- Adaptability Assistant Manager: RKW Residential Generated delinquency reports monthly, processed monthly rent payments in management software, and organized realtor invoices Established positive working relationships with vendors, leading to long term working relationships Assisted with administering policies and practices in human resources, compliance, safety, and quality assurance Selected, managed, coached, and developed high-performing team of sales associates to meet or exceed sales targets. MY REFERENCE Marta Jakovljevic Mirror Mirror Foundation Founder and CEO - Financial Advisor: American Income Recommended tailored investments, trusts, and life insurance plans to address needs. Training & Development Integrity HR Manager: Mirror Mirror Foundation - Senior Leasing Agent: RKW Residential Leveraged the property in the eyes of the prospects through detailed explanations and tours of our amenities and units Corroborated my leasing team was consistently reaching all leads and prospects in a timely fashion while delegating necessary tasks to both concierge and the maintenance team Coordinated administrative processes for consistent handling of paperwork, credit checks, and rent collection