Anita Mbadike

Anita Mbadike Professional Summary Senior Executive Virtual Assistant & Operations Coordinator with 3+ years of experience delivering high-volume remote support, project workflow coordination, and administrative excellence for executives and business owners. Proactive, detail-oriented, and tech-savvy with expertise in Google Drive and structured folder management, subcontractor documentation tracking, calendar & email management, CRM systems (HubSpot, Zendesk), and workflow optimization. Experienced in supporting construction and service-based projects, coordinating multiple initiatives simultaneously, maintaining confidential information, and implementing SOPs and process documentation to enhance operational efficiency. Core Skills  Executive & Virtual Assistance  Operations & Workflow Coordination  File & Document Management (Google Drive, structured folders)  Subcontractor & Project Documentation Tracking  Calendar & Email Management (across time zones)  CRM Systems Management (HubSpot, Zendesk)  Client & Team Communication (WhatsApp, Email, Zoom)  SOP & Process Documentation  Remote Collaboration & Task Prioritization  Confidential Information Handling Professional Experience Executive Virtual Assistant & Operations Coordinator (Remote) Global Clients – US, UK & Africa | 2022 – Present  Managed 50+ daily emails and coordinated executive calendars across multiple time zones, ensuring project meetings and client calls ran smoothly.  Organized and maintained project files and documentation using Google Drive structured folder systems, improving retrieval efficiency by 40%.  Prepared, tracked, and verified subcontractor agreements, work orders, and project documentation, ensuring completeness before project commencement.  Developed and implemented SOPs and workflow processes, improving operational clarity and reducing executive workload by 35%. Coordinated communication between clients, subcontractors, and teams via WhatsApp, email, and Zoom, ensuring timely updates and seamless project execution.  Maintained CRM systems (HubSpot, Zendesk) for client, candidate, and project data, ensuring accuracy, timely follow-ups, and compliance. Executive Assistant Moniepoint Microfinance Bank | 2024 – 2025  Provided executive-level support managing multiple calendars and coordinating 20+ meetings weekly.  Streamlined communication by prioritizing and responding to 40+ daily emails, ensuring timely client and internal correspondence.  Prepared reports, briefings, and presentations to support decision-making and operational updates.  Maintained strict confidentiality in handling sensitive operational and financial information. Education B. Sc. Business Administration – Imo State University, Owerri (2023) Certifications  Virtual Assistant Certification  Project Management (Foundational)  CRM Systems Training Technical Setup  Microsoft Office 365 Suite (Word, Excel, PowerPoint, Outlook, Teams)  Google Workspace (Docs, Sheets, Drive, Calendar)  HubSpot, Zendesk  Trello, Asana, Slack, Zoom, Dropbox  High-speed Internet, backup connection, dedicated remote workspace