Aniruddha R Prachande

 Aniruddha Rajaram Prachande Location : Pune Tel: - (M) Email:- Objective: Seeking challenging opportunity to utilize my skills for the success of the organisation. International Training and Development Group – July 2015 till date Designation: Trainer & Assessor Responsible for handling all day-to-day operations for Australian Client. Call and email students enrolled for various courses with client organisation to track their progress and guide them appropriately. Primary responsibilities include mark assessments for courses such as Leadership and Management, Business Management and Business Administration at Diploma, Certificate IV, III, and II level, provide constructive feedback, handle live chat queries, conduct virtual classroom and mentoring sessions through Skype for Business and respond to student emails through Zoho CRM. Follow SLA’s for every activity undertaken on a day-to-day basis. Validate learning content for continuous improvement. Keep a track of changing industry trends by participating in industry / qualification specific webinars and training workshops organised by the managers as a part continuous improvement. Ensure client satisfaction by meeting SLA’s, adhering to procedures and relevant legislation while performing daily duties and responsibilities. ICICI Foundation – ICIC Academy for Skills – November 2014 to July 2015 Designation: Consultant Trainer (Faculty – Selling Skills) Conduct classroom training on aspects and practices of customer service and satisfaction Source and counsel candidates to enrol in the course Establish industry, corporate and placement linkages for the trained candidates Maintain MIS, Training Reports & Modules as per quality standards Provide inputs for preparing role plays for training Manage ICICI Academy for Skills Pune Centre in the absence of the Centre Head SJMMCSL – May 2014 to November 2014 Designation: Senior Trainer –HR Manage the training calendar deliver training sessions across the designated branches in Maharashtra Develop the training content in accordance with the business needs by analysing performance reports Conduct training sessions for new hires as well as existing staff including State Heads, Zonal Heads, Senior Branch Managers, Branch Managers, Operations Managers & Operations Co-ordinator Pace HR Innovations Private Limited – July 2012 to May 2014 Designation: Consultant - Learning & Development Conduct Training Need Analysis by visiting client site Design and develop training modules, manuals and other materials as required Conduct inhouse training sessions for employee development Paylink Corporation – January 2011 to July 2012 Designation: Senior HR Executive Recruitment coordination Keep tracks for payments of employees considered in Employee referrals Handle the on boarding process and induction for new hires Maintain the attendance record Conduct team building activities Hilton London Gatwick Airport Hotel – June 2007 to April 2010 Designation: F&B Assistant / Trainer Train the team on brand standards, health and safety, quality and assurance and profit maximization. Coordinate with Line Manager and the Training Manager to enhance team performance. Represent the department in the monthly Trainers meeting, chaired by the General Manager, Operations Manager and the Training Manager. Represent the department in the monthly Exchange meeting, chaired by the General Manager, Operations Manager and the Training Manager. Interact with the customers face to face and telephonic and take care of their needs related to food and dining. Participate in the daily operations of the department. Educational Qualifications Executive MBA (2012) MIT College of Management, Pune 61% PG in F&B Management(2008) Highgate Academy, Newhaven, UK 72% Diploma in HMCT(2005) Novel Institute, Nigdi, Pune 74% HSC(2003) SMV Jr College, Akurdi, Pune 46% SSC(2001) St. Ann’s Convent High School Talegaon 58% Additional Qualifications Successfully completed Content Writing Master Course from IIM Skills in December 2019. Successfully completed Certified Learning and Development Manager Program from Carlton Advanced Management Institute in 2017 Successfully completed Certified Master Trainer and Facilitator Program from Carlton Advanced Management Institute in 2018 Certified with Certificate IV in Training and Assessment from Australian Vocational Learning Institute Certified with Diploma in Leadership and Management from Australian Vocational Learning Institute Extra Curricular Activities and Achievements: Successfully completed Train the Trainer Program at ICICI Academy for Skills. Awarded with “Excellence in Leadership and Team Building” in 2013 Certified Trainer from Hilton group of hotels, London Gatwick, United Kingdom. Successfully completed the 9 months Leadership @ Hilton program. Personal Characteristics: Reiki practitioner Reader Learning to write Personal Information: D.O.B :7thJanuary, 1986 Gender :Male Marital Status :Married Languages Known :English , Hindi, Marathi, French (Basic) Permanent Address :Plot no 544, sector 18, Shivtejnagar, Chinchawad-411019, Pune Current Address :Same as above I hereby declare that the above written are true and correct to the best of my knowledge and belief. Place: PUNE (Mr. Aniruddha Prachande)