Anindyarup Bhattacharya

Curriculum Vitae Name- Anindyarup Bhattacharya Personal Details D.O.B- 12th August, 1995. Address- 2/1, Prafulla Nagar Street, Dum Dum Road, Opp. Private Road Bus stop, Dreams Apartment, 1st Floor, Kol-700074 Contact number- - Emergency contact number- - E-mail id --Career Objectives To work in a competitive environment, enhancing the quality of work in the work-field. To use my skills in the best possible way towards achieving the company’s goals, learning and developing the required skills with the new changes in the industry. Educational Qualification. Level Year of passing Board/university % of marks 10th 2011 I.C.S.E 89% 12th 2013 1.S.C 85.5% 1st Year of B.Sc in Hospitality and Hotel Administration- National Council For Hotel Management and Catering Technology; IGNOU 75% 2nd Year of B.Sc in Hospitality and Hotel Administration- National Council For Hotel Management and Catering Technology; IGNOU 78% 3rd Year of B.Sc in Hospitality and Hotel Administration- National Council For Hotel Management and Catering Technology; IGNOU 72% IGNOU EXAMINATION- INDIRA GANDHI NATIONAL OPEN UNIBVERSITY 63% Industrial Training Exposure I have successfully completed my Industrial Training at ITC SONAR, KOLKATA. I had worked in all four core departments namely: FRONT OFFICE, KITCHEN, HOUSEKEEPING, F&B SERVICE. EXPERIENCE MANAGEMENT TRAINEE WITH CARLSON REZIDOR HOTEL GROUP. (18 MONTHS). FRONT OFFICE EXECUTIVE RADISSON HOTEL GROUP FOR 14 MONTHS. Work experience at reservation for 6 months at Radisson Kolkata Ballygunge. Work experience at Reservation includes: 1. Processing reservations in the systems according to the market code and proper source code tagging. 2. Making block bookings according to Group Information Sheet. 3. Making block reservations as per Rooming list mentioned in the system. 4. Proper tally of commission in online TACS. 5. Proper commission checking in Booking.com and Expedia for Commision processing and submitting invoice to accounts. 6. Checking retention rooms every morning and sending the report to Accounts and sales for payment. 7. Continuous monitoring of Channel Manager Maximojo software for OTA inventory and rate control. 8. Continuous monitoring of Pulse app for Booking.com bookings and sending replies to guests requests. 9. Continuous monitoring of productivity statistics for business target fulfilment. 10. Website and OTA rate parity maintenance by continuous monitoring on online portals and Website Rate parity. 11. Reconfirmation of next day’s bookings, for effective control of No Shows. The following Certificates have been awarded to me during the tenure. 1. Bravo Certificates for Guest feedbacks in Medallia and Review Pro reviews. 2. Management Training Certificate for successful completion of the training. 3. Team Leader of the Year 2018. WORK EXPERIENCE FOR 5 MONTHS AT HOLIDAY INN KOLKATA AIRPORT AS SENIOR RESERVATION EXECUTIVE STRENGTHS Positive attitude, Punctuality, Hard-working, Adjustable nature, Dedication, Proactiveness and motif for Guest Satisfaction and Team Work. Extra-curricular Activities Playing Football, Participating in Quiz competitions, Singing. DATE:- (ANINDYARUP BHATTACHARYA) SIGNATURE