ANILVICTOR KONDAN
AK
Senior CRA
E-
-
2/86, Alpha CHS, Shivganga Nagar, Near Childrens Park, Ambernath (E), Thane (Dist), Pin code 421501
EXPERIENCE
SUMMARY
Senior Process Executive
I am an experienced professional with a diverse
background in customer service,
administration, and community service. I have
demonstrated my ability to work collaboratively
in teams, manage projects, and interact with
various stakeholders effectively. My journey
includes significant roles in technology and
service industries where I consistently aimed
for growth and excellence.
Cognizant Technology Solutions
01/2018 - 10/2024
Airoli, Navi Mumbai
An IT services company providing consulting, information technology,
and business process outsourcing services.
• Currently part of the GBR / Corporate Security team.
• Handling operations in the BCP/BCM team.
• Interacting with the Business Units and Corporate Functions.
• Interacting with Managers, Leads and collating data regarding BIA,
Risk Assessment and BC Plan for all Corporate Functions of the IT
Tower.
• Updating and uploading information to OneBCM and ServiceNow
applications.
Senior CRA
Zenta Pvt. Ltd.
01/2009 - 01/2012
Fairmont, Hiranandani Gardens, Powai
A company providing business process outsourcing solutions.
• Sales of Capital One credit cards by cold calling customers based in
North America.
• Explained various products available with the bank and provided
lead generation for front-line sales agents.
• Provided various loan products and explained EMI options based on
credit scores.
• Managed first-party credit card collections and report generation in
MIS.
• Trained new joinees.
Glades Covenant Ministries
Native
Hindi
Proficient
Marathi
Advanced
Telugu
Native
SKILLS
BCM
cold calling
Lead Generation
ERP
marathi
powerpoint
Risk Assessment
HTML
SAP
QTP
SAP FICO
Airoli, Navi Mumbai
An organization focused on community services and health-related
activities.
• Performed general office administration.
• Maintained books of accounts, ledger, vouchers, etc.
• Recruited teachers for community schools (Balwadis).
• Organized community health-related activities in slums.
• Assisted directors in fundraising and other community activities.
• Coordinated with vendors for transportation and security.
• Maintained communication registers.
• Secured volunteers for medical camps and other social activities.
• Organized special counseling activities.
• Assisted with secretarial work such as typing and filing.
• Prepared presentations in PowerPoint.
www.enhancv.com
English
ms office
Administrator
05/1998 - 12/2008
LANGUAGES
ServiceNow
telugu
Windows
PASSIONS
0
Hobbies
Enjoys music, playing football, and
watching movies.
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