Anil Tiwari
Contact :-
Email:-----------------------------------------------------About SOPRA STERIA INDIA LTD.
Sopra Steria ltd is a consulting, IT services and software development company. Its subsidiary
Sopra Banking Software develops and distributes software for the financial services market.
Work Experience
• Worked in STERIA as Sr. Process Executive from March 2010 to Jun
2020.
Job Profile / Responsibilities (Sopra steria ltd)
• Respond to customer inquiries.
• Generate customer interest in the services or products offered by the company.
• Provide personalized customer service by responding to the needs of the
customers.
• Ensure feedback from the customer to further improve the customer services.
• Manage and update customer databases with the status of each customer.
• Maintaining daily Team productivity report.
• Dealt with Technical issue for smooth business operation.
• Email backend, Remittance supplier report, Purchase order request from
requestioner, Invoice payment approval, Team performance dashboard
creation, daily attendance. Weekly timesheet prepare.
• New batch trainings, technical support with proper system utilisation,
• Weekly invoices status report management, follow with invoice scan
management team. Assigning relevant email to various departments.
COMPUTER SKILLS
• Installation of Software’s and Hardware Devices.
• Installation of Operating System(Window XP, Window 7. Vista, Latest version)
• Basic knowledge of Computer.
• Networking Troubleshoot.
Personal Strength
• Goal oriented and hardworking individual determined to succeed.
• Ability to work well both, in team environment and independently
• Analytical capacity with strategic planning.
Academic Education
Graduation BBA (CAM).
From Guru Gobind singh indraprastha university (Delhi)
Computer Skills
MS-Word, MS-Excel, MS-PowerPoint
Internet, Microsoft Outlook. Network troubleshoot,
Father’s name
Shri Narender kumar Tiwari
Marital Status
Married
Anil Tiwari
Faridabad