Anil Tiwari

Anil Tiwari Contact :- Email:-----------------------------------------------------About SOPRA STERIA INDIA LTD. Sopra Steria ltd is a consulting, IT services and software development company. Its subsidiary Sopra Banking Software develops and distributes software for the financial services market. Work Experience • Worked in STERIA as Sr. Process Executive from March 2010 to Jun 2020. Job Profile / Responsibilities (Sopra steria ltd) • Respond to customer inquiries. • Generate customer interest in the services or products offered by the company. • Provide personalized customer service by responding to the needs of the customers. • Ensure feedback from the customer to further improve the customer services. • Manage and update customer databases with the status of each customer. • Maintaining daily Team productivity report. • Dealt with Technical issue for smooth business operation. • Email backend, Remittance supplier report, Purchase order request from requestioner, Invoice payment approval, Team performance dashboard creation, daily attendance. Weekly timesheet prepare. • New batch trainings, technical support with proper system utilisation, • Weekly invoices status report management, follow with invoice scan management team. Assigning relevant email to various departments. COMPUTER SKILLS • Installation of Software’s and Hardware Devices. • Installation of Operating System(Window XP, Window 7. Vista, Latest version) • Basic knowledge of Computer. • Networking Troubleshoot. Personal Strength • Goal oriented and hardworking individual determined to succeed. • Ability to work well both, in team environment and independently • Analytical capacity with strategic planning. Academic Education Graduation BBA (CAM). From Guru Gobind singh indraprastha university (Delhi) Computer Skills MS-Word, MS-Excel, MS-PowerPoint Internet, Microsoft Outlook. Network troubleshoot, Father’s name Shri Narender kumar Tiwari Marital Status Married Anil Tiwari Faridabad