Anietimfon Sunday
Organised Virtual Assistant specialising in streamlining administrative tasks and
enhancing productivity. Known for managing schedules, handling customer
inquiries, and coordinating projects with keen eye for detail. Consistently
improved client satisfaction by providing timely and accurate support,
contributing to smoother operations and more focused business growth.
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Abeokuta, Ogun 110101
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Nigerian
www.linkedin.com/in/anietimfon-sunday7a65a8127
WORK HISTORY
November 2024 to March 2025
Customer Support Virtual Assistant
Digital Witch, Ikeja, Lagos
• Provided comprehensive customer service,
handling inquiries related to product features,
troubleshooting, and technical issues.
• Assisted in the development and management of
FAQs and knowledge base resources.
• Managed databases to ensure accurate record
keeping.
• Provided administrative support to a team of 10,
ensuring smooth operations.
February 2024 to November 2024
Administrative assistant
Rootfills Industries Limited, Abeokuta, Ogun State
• Managed complex calendars, scheduled
meetings, appointments, and travel for the
executive team, ensuring optimal time
management and alignment with priorities.
• Coordinated domestic and international travel,
including booking flights, accommodations and
detailed itineraries.
• Played a key role in supporting a high-profile
merger, coordinating meetings and confidential
communication with external partners,
contributing to the successful integration of both
organizations.
• Recognized for exceptional problem-solving skills,
handling last-minute travel and schedule changes
with minimal disruption to the executive team's
WEBSITES,
PORTFOLIOS, PROFILES
• www.linkedin.com/in
/anietimfon-sunday-7a65a8127
• https://anietimfon-sunday-virtual-
assistant.my.canva.site/
SKILLS
• Excellent Communication Skills
• Time Management
• Data entry techniques
• Team Collaboration
• Schedule management
• Multitasking
• Administrative support
• Meeting bookings
• CRM management
• Confidentiality maintenance
EDUCATION
March 2014 to March 2018
Bachelor of Science Political Science
- Second Class Upper Division
Akwa Ibom State University, Akwa
Ibom, Nigeria
• Graduated with distinction
• [Best Graduating Student]
Department of Political Science
LANGUAGES
goals.
English
Fluent
June 2023 to February 2024
Virtual Assistant and Social Media Manager
Lime Technologies, Stockholm, Sweden
• Managed day-to-day administrative tasks,
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•
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including email handling, customer service, and
inventory management.
Developed a content strategy for social media
accounts, increasing engagement by 30% within
six months.
Responded to customer inquiries via email, social
media, and live chat, ensuring high levels of
customer satisfaction.
Processed orders, tracked shipments, and resolved
any issues related to returns or exchanges.
Created product listings, updated the website,
and maintained product databases.
HOBBIES AND INTEREST
• Travel Planning
• Sewing
• Cooking
CERTIFICATIONS AND
LICENSES
• Coursera |Technical Support
Fundamentals| In Progress
• LinkedIn Learning | Customer
Service: Problem Solving and
Troubleshooting | April 2025
• Digital Witch | In Demand IT Skills
| April 2025
