Anierobi Amauche Marycynthia

I'm Anierobi Amauche Marycynthia, a graduate of Chemistry-Education from Frderal University Otuoke Nigeria, I am a Virtual assistant, Customer Support Specialist, Customer Service Representative, Email manager and Customer Success Personnel. I'm conversant with CRM tools such as Hubspot, Zendesk, Freshdesk, Intercom and appointment setting tools such as Calendly.

My Skills includes empathy, communication, adaptability, efficiency, relationship building, problem-solving, product knowledge, and digital literacy.

As a Customer inclined personnel and a Virtualassistant, I can

1. Establsh strong customer relationship
2. Manage Email
3. Appointment Scheduler
4. Lead generation
5. Proficient in Google Suite.
6. Resolve customer queries, recommend solutions and guide product users through features and functionalities
7. Hande customer interaction for an organisation. 
8. Process complaints and issues related to products or services
9. Offer assistance to customers to ensure they find the right product/services