ANIEBO CHIDERA BEAUTY
Anambra State,-|https://www.linkedin.com/in/aniebo
Professional Summary
I am a Virtual Assistant with a passion for helping businesses run smoothly. I thrive in the
background, making sure important details are never overlooked. My experience ranges
from keeping records meticulously organized, to managing packed calendars and
overflowing emails, I bring structure to chaos.
Whether I am coordinating appointments across time zones or ensuring information is
readily available when needed, I approach every task given with, reliability, tact, grace
and professionalism. I don’t just manage task, I create space for internal teams to focus
on what is most important.
I am also proficient in digital and software tools with a strong desire to adapt, learn, and
grow. I have expertise in managing multi-channel customer communications in a remote
work environment. I am driven not only to assist clients and customers but to provide
solutions that create a lasting, positive impact.
Skills
Monday.com | Calendar and Inbox Management | Empathy | Active Listening | Conflict
Resolution | Adaptability | Data Entry | Time Management |Travel Coordination | File
Organization | Research and Report Creation | Slack | CRM Management | Microsoft Office
Suite | Google Workspace | Phone Etiquette | Email Management | Trello | Attention to
Detail.
Work Experience
Sky.Garden, Kenya
Apr. 2024– Feb 2025.
Virtual Assistant
I handled administrative tasks to support team and clients, keeping records
organized, updating databases, and creating reports whenever needed, to keep
everything running smoothly.
I served as the go-to person for client inquiries, providing helpful information,
answering questions, and ensuring they received the support they needed to feel
confident and informed.
I managed scheduling for over 20+ weekly appointments, improving coordination
efficiency by 30% and ensuring seamless operations for both the team and clients.
I maintained and organized 100% of client records, ensuring accuracy and
safeguarding sensitive information with strict confidentiality.
I managed a shared inbox handling 100+ emails daily, organizing messages,
prioritizing responses, and tracking document submissions, improving response
times by 25% and keeping communication streamlined.
Digitalweb
Jan. 2023 – Mar. 2024
Virtual Assistant
I provided attentive customer service and administrative support, addressing
members’ needs promptly and efficiently, leading to a 20% increase in customer
satisfaction and smoother day-to-day operations.
I responded to and resolved client questions and concerns about their benefits,
ensuring they felt supported and informed throughout the process.
I ensured all documentation was accurate and complete, performing timely updates
to maintain 100% data accuracy and keep records current.
I demonstrated strong interpersonal skills, effectively engaging with all levels of
management, staff, and clients to build positive, collaborative relationships.
I conducted market research and identified 50+ potential clients and investors,
providing valuable insights to support business growth and outreach strategies.
Diamond And Pearls Travel Limited
Sep. 2021 – Dec. 2022
Virtual travel agent
I provided exceptional customer service, guiding clients through the planning process
and ensuring their travel needs were met, resulting in increased client satisfaction
and repeat bookings.
I communicated consistently with clients and the team through email and other
platforms, ensuring everyone stayed informed and aligned.
I followed company and customer travel and expense policies, ensuring adherence to
global compliance procedures.
I provided regular feedback to stakeholders on goal progress and the performance of
key operating processes, ensuring transparency and continuous improvement.
Education
University Of Nigeria, Nsukka (UNN), Enugu State
Bachelor of Arts in Philosophy
Dec. 2016 – Jul. 2021
ST Mary’s High Sch, PH, Rivers State
WASSCE
Sep. 2010 Sep. 2016
ST Mary’s Nur & Pri Sch, PH, Rivers State
First School Leaving Certificate (FSLC)
Mar. 2002 – Aug. 2010
Professional Training & Certification
Digital Witch Support Community
Sep. 2024
On-Demand IT Skills Certification
Focused on enhancing technical proficiency, customer support strategies, and
remote work tools for improved service deliver.
Reference
Wabara Nnamdi
IT/Systems Officer
Platinum mortgage bank--
Onah Samuel
Co-founder sabifix int’l services LTD--
