Aniceto Bohol

ANICETO BOHOL Highly motivated and resourceful professional with 12 years of diverse experience across healthcare, real estate, sales, administrative support, and appointment setting. Proven ability to adapt quickly, manage multiple responsibilities, and deliver accurate, client-focused results in fast-paced environments. • • • • • • • • • • • • • • • • • • • • • • • • • • Microsoft Office (Excel, Word, PowerPoint) Sales Force Xcas Leadsquared Zoho CapCut AvayaOne eClinicalWorks EPIC Athena Health Dr.Chrono ICD-10-CM / CPT / HCPCS Citrix Google Calendar Google Chat Slack Trello Notion Mailchimp Calendly Zendesk Outlook Zoom RingCentral Net2Phone Teams, Dialpad Skype EDUCATION • Southern Leyte State University, Sogod, Philippines Bachelor of Science in Hotel, Restaurant, Tourism & Management Graduation Date: Mar 2015 Poblacion Liloan, Cebu City 6002 Insurance Verification and Authorization Specialist, The Spring, TX Spine and Rehab Associates Hogan Chiropractic Clinic (July 2021-December 2025) • • • Streamlined insurance verification processes by auditing and confirming over 1,000 policies monthly with a 98% accuracy rate, resulting in reduced claim denials and improved billing efficiency. Accelerated authorization clearance by establishing proactive follow-up protocols, reducing turnaround times by 50%, which led to faster patient scheduling and enhanced revenue flow. Managed complex pre-authorization submissions for chiropractic, physical therapy and specialist visits, successfully securing approvals while minimizing delays and increasing approval rates by 15%. Real State VA and Appoinment Setter, Phoenix, AZ Start Virtual (September 2020 - June 30, 2021) • • Initiated targeted outreach campaigns to over 500 potential clients monthly, resulting in a 40% increase in qualified leads and expanding the client pipeline by 200 prospects within six months. Implemented data-driven follow-up processes that elevated lead conversion rates by 25%, converting an average of 60 leads into scheduled appointments per week and driving substantial growth in sales opportunities. Appointment Setter and Admin Assistant, Ontario, CA TriOS and Eastern College (July 2018-August 2020) • • Coordinated communication flow by answering over 150 calls and emails daily, effectively directing inquiries to the appropriate personnel and reducing response times by 30%, enhancing overall client satisfaction. Implemented a new scheduling protocol that optimized appointment bookings, resulting in a 25% increase in weekly appointments and improved operational efficiency across departments. Medical Billing Specialist, Richardson, TX Blue Cross and Blue Shield (July 2017-August 2018) • • INTERESTS • Outdoors activities • Community-based activities • Travelling • Reading books ©AZURIUS • Mobiles games - PROFESSIONAL EXPERIENCE SKILLS • - Optimized claims submission process by developing and implementing a comprehensive pre-submission checklist, leading to a 30% reduction in claim denials within three months and decreasing delay resolution time by an average of 4 days. Ensured compliance with billing standards and maintained a 99% clean claim rate through meticulous review of CPT/ICD-10 codes and supporting documentation, significantly reducing rework cycles. Insurance Advocate and Sales Agent, Newark, NJ Prudential Financial Insurance (May 2015 - Jun 2016) • • ©AZURIUS - My-resume-templates.com Resolved customer issues with a 95% first-contact resolution rate by developing effective solutions to complex cases, significantly improving client satisfaction and retention. Successfully advocated for insurance appeals, overturning initial denials in 80% of cases, enabling clients to receive approved coverage and essential benefits.