Aniah Anne

Aniah Anne is a certified Learning and Development Specialist with over 6+ years of experience in talent development and a strong background in program management, administration, customer service delivery, performance optimization, curriculum development, and personnel management. Strategic leader adept at strategic planning and leading organizational change that is aligned with business objectives. Led a project that improved Contact Center Communication Skills score by 21.6%. Ensures Client SLAs delivery and business relationship management. Provides support for HR department in the aspects of job advert placement, interview, selection of candidates and surveys. Conducted training needs assessments and developed appropriate training content and manuals for Learning & Development trainings. Prepared Training Monthly and Quarterly Business Reports and ensured timely

delivery. Designed, developed, delivered and evaluated learning and development solutions

using ADDIE model. Elocution and Public Speaking Specialist (Facilitation).

TEFL specialist - Developing and issuing educational content including notes, tests, and assignments. Supervising classes to ensure all students are learning in a safe and productive environment. Organizing supplies and resources for lectures and presentations. Delivering personalized instruction to each student by encouraging interactive learning.