Ani Harutyunyan

Ani Harutyunyan Czech Republic, Olomouc Sex Female | Date of birth- | Nationality Armenian Tel: - Email:-linkedin.com/in/ani-harutyunyan-90 EXPERIENCE April 2017 to present EGT EXPRESS CZ / Czech Republic Logistics Operation Officer for destinations Armenia and Iraq • Processing the orders, close communication with the clients, carriers and the shippers • Ensure logistics requirements while implementing the loading plan, • Freight consolidation, cost analysis, routing and scheduling, tracking the shipments to ensure on time loading and arrival. October 2016 to December 2017 Renderforest /Armenia Customer Support Representative • Managed large amount of incoming emails • Identified and assess customers’ needs to achieve satisfaction • Built sustainable relationships of trust through open and interactive communication • Provided accurate, valid and complete information by using the right methods/tools • Handled complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution November 2016 to March 2017 OLTIS GROUP a.s. /Czech Republic Marketing specialist in IRFC 2017 • Cooperation on the preparation of the International Rail Conference IRFC2017 held in Prague in March 2017, • Addressing and communication with Russian speaking companies, Chinese and Middle East organizations: calling and sending invitation to potential participants, assistance to the conference participants before and during the conference etc. • Preparation and translation of the conference materials (speaker's information and other conference materials translation, transfer conference website into Russian language etc. • Market survey within Asian countries in the railway industry. November 2015 to September 2016 Zhuhai Leedmart Technology Co. LTD /China Overseas marketing specialist • B2B marketing, market research, • Managed and maintained the various types of promotional platforms direct the development of the market. • Wrote relevant marketing promotion advertorials to improve the quality of marketing, at the same time to attract new customers, • Translated related marketing promotion materials in accordance with foreign users’ habits. February to May 2015 OLTIS GROUP a.s. /Czech Republic Marketing assistant in IRFC 2015 • Cooperation on the preparation of the International Rail Conference IRFC2015 (held in Prague in March 2015), • Communication with Russian speaking companies and organizations, • Preparation and translation of the conference materials, • Market survey in Russian speaking countries in the railway branch, • Calling and sending invitation to potential participants, assistance to the conference participants before and during the conference, • Helping with the feedback. December 2014 to February 2015 Central Bank of Armenia /Armenia Researcher • Conducted social surveys through Republic of Armenia, • Participated in the research based on the surveys. November 2013 to December 2014 Polyclinic named after Enrico Mattei / Armenia April to December 2014 Statistician • Collected data from each medical department of polyclinic, created data base in excel and SPSS, • Interpreted quantitative data and designed statistical models for researching problems or questions. November 2013 to April 2014 Accountant • Made Documents financial transactions by entering account information, • Analyzed financial information to prepare entries to book of accounts, such as general ledger accounts, documenting transactions • Conducted standard journal entries, filled in a cash book, • Verified and reconciled contracts, orders, and vouchers, and prepares reports to substantiate individual transactions prior to settlement. December 2013 to December 2014 IE “Marat Stepanyan” medical diagnostic center/ Armenia Financier • Planned both private financial resources and state financial resources, what the company got for implementing state orders, • Conducted procurement process, • Made financial and accounting reports, represented it to appropriate organs and agencies • Controlled cost calculation of medical services. September 2012 to April 2013 Armenian State University of Economics/ Armenia Assistant in general faculty of Economics • Provided management of the master program, • Controlled process of lectures, provided information to students and lecturers about lecture processes, • Organized examination processes and invited commission. August 2011 to January 2012 Grand Tobacco and International Masis Tabak/ Armenia Sales manager • Maintained and increased sales of the company's products, • Reached the targets and goals set for my area, • Established, maintained and expanded the customer base in Gyumri city and Shirak region, • Controlled cash flow. Composed reports and represented them to the senior managers. COLLABORATION Central Bank of Armenia Eurasia Partnership Foundation “Women’s spaces NGO” Coordinator of OGX Gyumri, AIESEC Armenia /January 2013 /November-December 2012 / January 2013 to November 2015 /August 2014 to 2015 EDUCATION September 2011 to June 2013 September 2007 to June 2011 INTERESTS AND ACTIVITIES Languages: Native Armenian, Russian. Fluent in English, trošku česky (B1) IT-skills: MS Office, 1C, SPSS, e-Hospital, USIS, Photoshop, Helios Orange Hobbies: Reading, writing, intellectual games, travelling, basketball. Armenian State University of Economics Master’s degree in Finance Armenian State University of Economics Bachelor’s degree in Economics