Ani Chidimma

Ani Chidimma

Virtual assistant/customer service professional
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
27 years old
Location:
Karu, Abuja, Nigeria
Experience:
3 years
PROFESSIONAL SUMMARY Results-oriented and detail-focused professional with cross-functional experience in business operations, logistics coordination, human resources administration, and executive support. Demonstrates strong technical proficiency in office productivity tools, digital communication platforms, and records management systems. Adept at supporting structured workflows, maintaining accurate documentation, and coordinating processes to enhance operational efficiency. Seeking a corporate role where strong organizational, technical, and administrative competencies can contribute to institutional effectiveness and business objectives. TECHNICAL & PROFESSIONAL SKILLS • • • • • • Office Productivity: Microsoft Word, Excel, PowerPoint, Google Workspace Administrative Systems: Data Entry, Records Management, Documentation Control Communication Tools: Email Correspondence, WhatsApp Business, Virtual Meeting Coordination Digital Media & Marketing: Canva, CapCut, Facebook Marketing Scheduling & Coordination: Calendar Management, Appointment Scheduling, Task Monitoring Operational Support: Inventory Tracking, Vendor Coordination, Process Compliance PROFESSIONAL EXPERIENCE Operations & Administrative Manager Hairapy Beauty Salon – Abuja | August 2022 – Present • • • • • Established and managed end-to-end business operations. Maintained financial and operational records. Coordinated staff schedules and supervised service delivery. Implemented digital marketing initiatives. Maintained structured client records. Freight Broker Globaltranz Logistics & Shipping Services | March 2023 – April 2024 • Coordinated freight movements. • Maintained shipping and inventory records. • Liaised with vendors. Human Resources Associate Justice Development and Peace Commission | November 2022 – March 2023 • • • Maintained employee records for 50+ staff. Supported recruitment and onboarding. Collaborated with department heads to align staffing with operational needs. Personal Assistant (Administrative & Technical Support) October 2021 – November 2022 • • Managed calendars and meetings. Handled documentation and correspondence. EDUCATION B.Sc Political Science Alex Ekwueme Federal University | 2021 KEY ACHIEVEMENTS Successfully established and managed end-to-end operations of a service-based business, overseeing administration, staff coordination, customer management, and financial records over multiple years. Improved operational efficiency through structured documentation, digital record-keeping, and effective scheduling of staff, clients, and resources. Coordinated logistics and freight operations, ensuring timely delivery, accurate shipment tracking, and effective vendor communication. Maintained accurate human resources records and onboarding documentation for over 50 employees, supporting compliance and organizational efficiency. Provided reliable administrative and technical support to a software engineering professional, managing calendars, correspondence, confidential records, and workflow coordination REFERENCES Available on request
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