Angie Maritza Romero
Bertránd
Col.Villa Florencia 6y 7, 20 Calle Casa#652
Telephone: -
E-mail address:-
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Place and Date Of Birth
San Pedro Sula, Honduras May- Years Old-
Single
Objectives
To be an effective partner in achieving your business meet your expectations, with the application of my principles, my values the contribution and performance of my knowledge and skills.
Obtain a position in the administration area, to contribute my experience and skill in achieving the overall goals of the company and the responsibilities of my office, with the opportunity to continue developing myself.
Establish and consolidate a company that gives me job security, apply my experience and knowledge in administrative and operational areas of the business and develop professionally for the good performance of assigned duties
Education
Primary Education Ágape Christian Academy -)
Excellence in Grammar Diploma 2001
Secondary Education Ágape Christian Academy -)
Secondary Education Instituto Técnico Don Bosco -)
FUNADEH Diploma
College Education currently studying at CEUTEC for a Law degree
Experience
Administrative Assistant (December 1,2012 –June 2,2013)
Automotive Solutions International, ASI (La Lima, Cortes. Zip Continental Entre Campo II Casanave)
Billing Control
Assistant Manager
Handling Petty Cash
Issuance of Purchase Order
Weekly Sales Reports by Product and Supplier
Received Diploma in Interpretation Workshop and Implementation of ISO / TS 164949: 2009
Experience
Call Center Agent (June 7,2013- July 24,2014)
Startek De Honduras (Altia Business Park, Torre 1,Kilometro 2, Boulevard Armenta N.O)
Taking calls with an excellent customer service
Experience
Customer Service Agent and Senior Associate ( MOVOTO Campaign) (November 3, 2014- October 27, 2015)
PartnerHero (Altia Business Park, Torre 1,Kilometro 2, Boulevard Armenta)
Taking Calls with great customer service that required Real Estate needs.
Trip to San Mateo, California in regards to training about Real Estate.
Experience
Customer Service Agent and Insurance Specialist (March 4, 2016- June 6, 2017)
Servefive (Altia Business Park, Torre 1,Kilometro 2, Boulevard Armenta)
Taking calls with excellent customer service which required car insurance needs.
Experience
Customer Service Agent and Virtual Receptionist (June 6, 2017 – October 31, 2019)
OfficeSense (Yude Canahuati Building, Avenida Circunvalacion 12 calle, 16 avenida)
Virtual receptionist by taking excellent customer service calls.
Virtual Appointment scheduling service for Doctors, Attorneys.
Qualifications
100% Understanding and Writing English Language
Positive Attitude Towards Work and Life
Communication Facility
Confidence
Capacity to analyze and resolve issues
Adaptability
Auto-motivation
Leadership
Teamwork
Work Reference
Cesia Castañeda
OfficeSense
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Pamela Avilla
OfficeSense
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Lic. Lorna Anduray
PROMASA
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Ana Leiva
ServeFive
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Personal Reference
Maritza Bertrand
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Erika Girón
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