Angelyn Clarisse Cueto

Angelyn Clarisse E. Cueto Virtual Assistant | Accounts Payable Specialist | HR (- |- Goal-oriented Administrative Specialist with 5 years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives. Work History: Payroll and Human Resources Associate (February 2021 – December 2022) Southern Philippines Medical Center, Davao City • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management. • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures. • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance. • Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives. • Improved customer service rankings by quickly resolving issues to improve overall satisfaction. Human Resources Administrator (August 2021 – May 2022) Renaissance Equity Management, Davao City • Managed benefits enrollment by answering questions and aiding employees with login details. • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates. • Developed succession plans and promotion paths for staff. • Oversaw exit interviews and off-boarding process for resigned and terminated employees. • Updated HR database with new employee information, changes in benefits and other details. • Addressed employee conflicts with appropriate urgency, following all corporate procedures. • Structured compensation and benefits according to market conditions and budget demands. • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes. Administrative Assistant (December 2020 – January 2021) Department of Health, Davao City • Executed record filing system to improve document organization and management. • Restocked supplies and submitted purchase orders to maintain stock levels. • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. • Scheduled office meetings and client appointments for staff teams. • Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs. Accounts Payable Specialist (September 2018 – August 2020) Citi Star Shopping Center, Davao City • Reached out to vendors and customers to verify information and follow up on client issues. • Produced month-end closing reports and provided actionable suggestions on remittance for quick resolution. • Investigated daily variances and corrected errors to resolve discrepancies. • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable. • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy. • Projected financial standings using data to determine areas for improvement and suggest plans of action. • Managed invoices for new materials and parts. Reservation Sales Agent (May 2014 – May 2015) C-Air Travel and Tours, General Santos City • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle. • Provided follow through on all calls with confirmations and dissemination of requested information. • Provided customers with information about availability and pricing. • Prepared customer invoices, accepted payments and processed refund and cancellation requests. • Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service. Skills: Compensation and Benefits (Payroll) File and Records Management Expense Reimbursements Reviewing Data Filing Research and Encoding Education: Bachelor of Science: Management Accounting (June 2014 - March 2017) Notre Dame of Dadiangas University - General Santos City, Philippines Character References: Monique Carrizza Bolido Zarah Heramis ITO Service Delivery Consultant Administrative Assistant I – SPMC - - Claire Pascua, CPA Rexie May Abella, RN Accountant – Citi Star Shopping Center Nurse I – SPMC - -