Angelo L. Evangelio

I have eleven years of combined experience in customer service ( Phone, Chat, email). I was with booking.com before, which helped me transition to a virtual assistant with short-term rentals as a remote front desk.

As a Guest Support representative, Subject Matter Expert, and Supervisor, I have worked for Booking.com and Priceline for five years. Which led me to my last job with Hellovacay.I have assisted numerous types of guests and called properties depending on their needs. I have modified, confirmed, canceled, and verified payment for each reservation. The knowledge I gained while working at those two companies helped me hone my customer service skills.