Angella Kirabo

KIRABO ANGELLA PLOT 78 NAKIWOGO ROAD -/--- Objective Dedicated and passionate professional seeking an entry-level position where I can utilize my skills and experience to make a positive impact on the society and contribute to the organization's mission. Education Diploma in banking and finance I'm currently pursuing an online Diploma in the above mentioned course at Victoria University and I believe for the year spent focusing on the course modules like communication skills, financial accounting and career readiness, I can perform on duty much more than expected by the employer. Highschool certificate Major in entrepreneurship, computer skills and geographical studies. St.catherine ss bujjuuko (Bujjuuko) (03/2/2018-12/10/2019) Relevant coursework: Marketing, Finance, Management and Business communication. Skills Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). Strong communication and teamwork skills. Detail-oriented and organized. Ability to learn quickly and adapt to new situations. Experience Employee at Airgate supermarket (02/01/2021-05/30/2021) Assisted with data entry. Collaborated with team members on promotions and other activities at the store Provided excellent customer service and resolved customer complaints Managed cash registers and processed transactions accurately Maintained a clean and organized store environment Manager at ssehab beach Kalangala (11/14/2021-06/25/2022) Handled customer complaints and resolved issues in a timely and professional manner. Managed a team of 6 sales associates and customer service representatives. Coordinated inventory management, including ordering, receiving and stocking merchandise. Housekeeper (07/28/2023-05/10/2024) Maintained the general cleanliness and organization of the house. Prepared and served meals for everyone at home. Conducted laundry Ran errands like grocery shopping. Achievements Leadership and initiative: Improved employee satisfaction and engagement resulting in a 30% reduction in turnover. Successfully implemented a new store layout, resulting in a 15% increase in customer flow and engagement. References NABULYA PROSSY Mother Plot 62 Virus Nakiwogo -