Angelique Palo

With more than 5 years' experience as a Technical Support Specialist, I am adept in systems analysis, diagnostics and troubleshooting, and conflict resolution. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate organizational and problem-solving skills, I excel at:

• PC & MS Office usage, MAC and IOS software
• Software testing and training
• Client-specific product and service knowledge
• Troubleshooting Office 2003-2013
• Expert Email Configuration and Email Marketing

In addition to my experience and personal qualities, I have a solid educational foundation and a passion for computers and technology. Please review my attached resume for additional details regarding my expertise and abilities. I will follow up to request an appointment to discuss how my experience and background meets your needs.