Angeline Sarsalejo

ANGELINE SARSALEJO AMAZON ACCOUNT SPECIALIST PERSONAL PROFILE I am an Amazon Virtual Assistant apprentice, seeking a fulltime position in the field of Amazon e-commerce, where I can apply my knowledge and skills and help Amazon Store Owners grow and expand their business. TRAININGS/ WORKSHOPS PROFESSIONAL SKILLS Customer Service Product Research Product Listing Data Analysis and Management Sales Presentation Basic Facebook Ads and Manychat Basic Microsoft Excel Basic Graphic Design using Canva CONTACT INFORMATION-LinkedIn: @angelinecsarsalejo https://angelinecsarsalejo.mystri kingly.com Filipino Amazon Masterclass Amazon Nation Ph | July 18, 2021- August 1, 2021 Skills Acquired: Product Research Keyword Research using Helium 10 Supplier Sourcing Product Listing Inventory Management Amazon Sponsored Ads/ Pay Per Click Optimization Account Maintenance WORK EXPERIENCE Life Insurance Agent Sun Life of Canada Phils. Inc | June 6, 2018- Present Generate sales through client prospecting, increasing social media presence, and product presentation. Assist on client inquiries, account maintenance, fund withdrawal, and policy changes or surrender Subject Matter Expert PERSONAL REFERENCE Precious Villanca Tiaba Team Lead Sykes Asia Inc. - Elizabeth Masuela Unit Manager Sun Life of Canada Phils. Inc elizabeth.m.masuela@sunlife. com.ph Sykes Asia Inc. | November 2018- April 21, 2021 Assist team lead in managing the team Evaluate contact service calls to ensure accuracy and measure the call handling skills of the representatives Give feedbacks to agents and coach them Manage data for the team, prepare reports and help in providing action plans Customer Service Representative Sykes Asia Inc. | August 5, 2015 - April 21, 2021 Assist clients and financial advisors with their account, policy and procedure queries Helps process money movement requests like checks to address on record, ACH requests, and wire Place mutual fund trades as instructed by clients or advisors Expert Global Solution | January 2014- July 2015 Assist clients in their hotel, flight, and car rental booking Upsell other services available Accounts Payable Clerk Lamoiyan Corporation | August 2012- June 2013 Receive invoices from suppliers, encode the data and organize them Print out checks payable to suppliers and forward them to the treasury Purchasing Clerk Jolllibee Foods Corporation | April 2012- Jul 2012 Input purchase data on the Oracle system Manage files relating to purchases EDUCATIONAL HISTORY CONTACT INFORMATION-LinkedIn: @angelinecsarsalejo https://angelinecsarsalejo.mystri kingly.com Polytechnic University of the Philippines Bachelor of Science in Business Administration | June 2008April 2012 Studied Marketing Management PROFESSIONAL LICENSES Series 7- General Securities Representative Examination FINRA | October 2015 Series 63- Uniform Securities Agents and Law Examination FINRA | November 2015 SIE- Securities Industry Essentials Examination FINRA | October 2018 Traditional and Variable Universal Life Insurance Insurance Commission| June2018