ANGELINE MARIE SANTILLAN
Experience
Convergys
Lot 11 Blk 13 Gardenville Subdivison
Tangub, Bacolod City
Managing customers with queries and
complaints, give customers information about
products and services , take orders and
process returns. Providing helpful information
and processing orders, modifications and
escalating complaints.
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Education
PROFESSIONAL PROFILE
Customer service employee
with one year experience,
providing positive,
individualized customer care
with excellent customer
skills. Experienced in
resolving complaints and
and promoting conflict
resolution.
University of Negros Occidental Recoletos June 2016 - March 2020 (Junior Highschool)
University of St. La Salle Bacolod - June
2019- May 2021 (Senior Highschool)
Skills
Communication skills
Multitasking
Dependability
Customer service
Time management
Interpersonal skills
